PENNA18 Presentations

Following another overwhelmingly successful year of entries, and some fascinating reading for the judges, we are delighted to formally announce the winners of this years Patient Experience Network National Awards.

Sara Turle, Patient Partnership Council, Baring, Havering & Redbridge University Hospitals Trust opened the day, please click here to watch back her brilliant keynote. 

We also had a recap from last years Overall Winner; presented by Kupdeep Singh, Patient Experience Manager, Walsall Heathcare NHS Trust. Watch the recap here. 

Clare Enston, Head of Insight and Feedback, NHS England also joined us to share the latest in FFT. Watch her presentation in full here.

We would like to take this opportunity to thank ALL organisations that took the time to submit a nomination, and congratulate all those that were Runner Up and Winners.

Finally to everyone, we thank you all for joining us at The Rep, Birmingham on Weds 20th March for a truly marvellous celebration of all things ‘Patient Experience’.

You can download the PENNA 2018 Brochure here which contains details of all the shortlisted projects.

Overall Winner 2018

 

Nottingham University Hospitals NHS Trust

Carer2Theatre
Watch the Overall Winner Project Presentation here

Communicating Effectively with Patients and Families
Winner
Watch the project presentation here
Royal Cornwall Hospitals Trust The Success of Takeover Day
Runner Up Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me
Finalist Benenden Hospital Trust Introduction of Cataract Information Films
Finalist Cambridgeshire Community Services Community Nursing Team Carers Cards
Finalist Pluto Productions Fighting For Life Play
Finalist University Hospitals Plymouth NHS Trust vCreate
Engaging and Championing the Public
Winner
Watch the project presentation here
Nottingham University Hospitals NHS Trust Memory Menu Presentation
Runner Up Healthwatch Birmingham Community Collaboration to Empower Seldom Heard Groups
Finalist Cambridgeshire Community Services Community Nursing Team Carers Cards
Finalist Cardiff and Vale University Health Board Listening and Learning Together to Improve Pat Exp
Finalist Public Health Wales What Makes a Healthy Community
Environment of Care
Winner
Watch the project presentation here
Hospice UK Fresh Eyes
Runner Up University Hospitals of Derby & Burton NHS Foundation Trust Sleep Kits
Finalist Air Arts Air Arts is TEN
Finalist Hywel Dda University Health Board Mynydd Mawr Rehabilitation Ward
Finalist Manchester University NHS Foundation Trust First Impressions
Finalist Serco Nobody is Just a…Empowering Support Staff
Innovative Use of Technology, Social and Digital Media
Winner
Watch the project presentation here
Mid Cheshire Hospitals NHS Foundation Trust Virtual Fracture Clinic
Runner Up University Hospitals Plymouth NHS Trust Salus Patient Care Manager
Finalist Healthy London Partnership NHS Go – An app for Young People, by Young People
Finalist University Hospitals of Derby & Burton NHS Foundation Trust Virtual Reality Pathways
Finalist University Hospitals of Derby & Burton NHS Foundation Trust QR Code Info Board
Integration & Continuity of Care
Winner
Watch the project presentation here
Mid Cheshire Hospitals NHS Foundation trust Surgical Ambulatory Care Unit
Runner Up Barking, Havering and Redbridge University Hospital’s Trusted Assesor Working in Collab
Finalist Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me
Finalist Cardiff and Vale University Health Board GP Carers Accreditation Scheme
Finalist Mid Cheshire – Central Cheshire Integrated Care Partnership Community Matron to Advanced Community Practitioner
Finalist Hywel Dda University Health Board MACAM Project
Measuring, Reporting & Acting
Winner
Watch the project presentation here
Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me
Runner Up NHS Wales Standardising Collection of PREMs
Finalist ERS Medical Putting Patient Experience At The Top of the Agenda
Finalist Surrey and Sussex Healthcare NHS Trust Patient Reported Outcome and Experience Measures
Finalist University Hospitals of Leicester NHS Trust Patient Experienc 
Partnership Working to Improve the Experience
Winner
Watch the project presentation here
Whittington Health The Young Carer Identification Card
Runner Up Defence Medical Welfare Service Caring for Those who Serve
Finalist PINNT in partnership with Inspiration Healthcare, Fresenius Kabi Ltd and Becton Dickinson #verify. A Medical Tag for People on HAN
Finalist NHS Blood and Transplant Hospital Development Initiative to Increase Tissue Donation
Finalist Surrey and Sussex Healthcare NHS Trust Quick Access Dental Pathway for Vulnerable Children
Personalisation of Care
Winner
Watch the project presentation here
Nottingham University Hospitals NHS Trust Carer2Theatre
Runner Up University Hospitals of Derby & Burton NHS Foundation Trust Distraction Therapy
Finalist Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me
Finalist Barking Havering and Redbridge University Hospitals NHS Trust CBACS
Finalist Barking, Havering and Redbridge University Hospital’s Creating Memories in Young Children
Finalist University Hospitals of Leicester NHS Trust Fixing the Fundamentals of Care
Staff Engagement and Improving Staff Experience
Winner
Watch the project presentation here
Leeds Teaching Hospitals Making FFT Fabulous!
Runner Up Virgin Care Limited VirginCare Limited
Finalist Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me
Finalist Public Health Wales Our Inclusion Journey
Finalist University Hospitals of Leicester NHS Trust Patient Recognition
Finalist University Hospitals Plymouth NHS Trust Mealtime Staff Volunteers
Strengthening the Foundation
Winner
Watch the project presentation here
Serco Health Limited Nobody is Just a…Empowering Support Staff
Runner Up Nottinghamshire Healthcare NHS Foundation Trust Giving Patients The Key
Finalist Manchester University NHS Foundation Trust RAPID Programme
Finalist Mid Cheshire Hospitals Surgical Ambulatory Care Unit
Finalist University Hospitals of Leicester NHS Trust Art Tour for Dementia Patients
Finalist University of Plymouth Embedding Wider Patient Engagement into the Pre-Registration Nu
Finalist Walsall Healthcare NHS Trust Walsall NHS Trust – Back to Basics
Support for Caregivers, Friends and Family
Winner
Watch the project presentation here
Nottinghamshire Healthcare NHS Foundation Trust Building a Carer Friendly Organisation
Runner Up Fruit Fly Collective When Cells Have Misbehaved
Finalist Hertfordshire Partnership University NHS Foundation Trust The Broadland Clinic Carers Group
Finalist Cardiff and Vale University Health Board GP Carers Accreditation Scheme
Finalist Global Initiative Care Companion
Finalist Royal Cornwall Hospitals Trust Butterfly Scheme
Turning it Around
Winner
Watch the project presentation here
Cardiff & Vale University Health Board Developing a Patient Centred Service for NET Cancer Across South Wales
Runner Up Mid Yorkshire Hospitals NHS Trust EOL Fast Track Discharge
Finalist Barking, Havering and Redbridge University Hospitals NHS Foundation Trust Dispelling Myths
Finalist Virgin Care Limited Turning It Around – Norfolk Prisons 
Using Insight for Improvement
Overall Winner:
Watch the project presentation here
Nottingham University Hospitals NHS Trust Chief Nurse Excellence in Care Fellowship Program
Using Insight for Improvement – Accessibility of services
Winner Royal Cornwall Hospitals Trust The Success of Takeover Day
Finalist Ashford and St Peters Hospitals NHS Foundation Trust Communicating Effectively with Patient and Families Ashford and St Peter’s Hospitals NHS FT – What Matters to Me
Finalist Hertfordshire Partnership University NHS Foundation Trust The Broadland Clinic Carers Group
Using Insight for Improvement – NHS Funded Services
Winner Walsall Healthcare NHS Trust Back to Basics
Finalist Barking Havering and Redbridge University Hospitals NHS Trust CBACS
Finalist Hospice UK Fresh Eyes
Finalist University Hospitals of Leicester NHS Trust Share Your Experience
Using Insight for Improvement – Integrated Care
Winner Leeds Teaching Hospitals Making FFT Fabulous!
Finalist Manchester University NHS Foundation Trust WMTM Patient Experience Programme
Finalist St George’s University Hospitals NHS Foundation Trust New Beginnings
Using Insight for Improvement – Staff Feedback
Winner Nottingham University Hospitals NHS Trust Chief Nurse Excellence in Care Fellowship Program
Finalist Cheshire and Wirral Partnership NHS Foundation Trust Lived Experience Connectors
Finalist Gloucestershire NHS Foundation Trust Everyone Likes to be Thanked
Finalist University Hospitals of Derby & Burton NHS Foundation Trust Distraction Therapy
Finalist University Hospitals Plymouth NHS Trust ACEmobile App
Team of the Year
Watch the project presentation here
Winner Kettering General Hospital NHS Foundation Trust Team of the Year – Kettering General Hospital – Its My Health
Runner Up Cwm Taf University Health Board Pat Exp Team
Finalist NHS Blood & Transplant Hospital Development Initiative to Increase Tissue Donation for Transplantation
Finalist Royal Cornwall Hospital Trust Colorectal 2 Week Wait
Advocate of Tomorrow
Winner Barking, Havering & Redbridge University Hospitals NHS Trust Alina Stevens
Runner Up Teeside University Jess Craggs
Finalist University of West London Maria Carmo PintoMonge
Finalist Leeds Teaching Hospitals NHS Trust Jessica Smith
Transformer of the Year
Winner Univeristy Hospitals Plymouth NHS Trust Kelly Whitehorn
Runner Up University of Plymouth Rebecca Baines
Runner Up Univeristy of Plymouth Toni
Finalist University of Dundee Charlotte Scotland & Lynn Graham
Finalist Teeside University Kate Husband, Emma Hutchinson and Katherine Comac
Finalist Univeristy Hospitals Plymouth NHS Trust Kelly Whitehorn
Fiona Littledale Award
Winner Chesterfield Royal Hospital NHS Trust Maria Leadbeater –
A MacMillan Cancer Information and Support Service Centre
Runner Up Whittington Health NHS Trust Laura Gratton/Sonal Patel – Paediatric Oncology
Finalist Manchester University NHS Foundation Trust Kath Hewitt and Caroline Gee
Finalist Royal Cornwall Hospitals NHS Trust Karen Cock
Professional of the Year – Clinician
Winner Manchester University NHS Foundation Trust Dr Anna Sharman
Professional of the Year – Private
Winner Virgin Care Julie Andrews
Professional of the Year – Overall Winner
Winner Northumbria Healthcare NHS Foundation Trust Jan Hutchinson
Outstanding Contribution
Winner Barking, Harvering & Redbridge University Hospitals NHS Trust Sara Turle
Lifetime Achievement
Winner Northumbria Healthcare NHS Foundation Trust Jan Hutchinson
Best In Class:
Trust Nottingham University Hospitals NHS Trust
Charity / Third Sector Fruit Fly Collective
Private Company Serco Health
Healthwatch Healthwatch Birmingham
Best Tweeter Michaela Tait
Best Poster ERS Medical
Best Judge Nicky Beecher
Best Networker Carolyn Wheatley
Best Quote Albus Dumbledore (Royal Cornwall)
Simply The Best The Dancing Guys from Nottinghamshire

This year we were delighted to announce a brand new category. The Fiona Littledale Award recognises Oncology Nurses who have demonstrated their own personal commitment to developing their skills and understanding of the field. This award will celebrate all their work so far and will hopefully enable them to persue those studies further. This category is free to enter and is generously funded in partnership with the Fiona Fund.

Fiona Littledale spent all her working life as an information manager. For the final ten years she worked as Faculty Liason Librarian for the St George’s Medical School. During her time there she trained hundreds of health professionals to access relevant, peer-reviewed and reliable information. Despite her failing health during 7 years of cancer care she devoted herself to encouraging them in continuing professional development – seeking to go further and learn more in pursuit of excellence.

We were delighted to be joined by Fiona’s husband and son, Richard and Jonathan Littledale, who said a few words about Fiona and presented the inaugural award. Watch it all here.

Click here to find out more about The Fiona Fund or to make a donation. 

Fiona Fund