PEN Events

If you know of any up coming events that you would like us to put on the calendar please contact us.
Best Practice Days E-learning Course Patient Experience Events Other Events

A Practical Guide to Human Factors in Healthcare

Friday 24 Jan 2020

De Vere West One Conference Centre, London

Aimed at Clinicians and Managers, this national conference will provide a practical guide to human factors in healthcare, and how a human factors approach can improve patient care, quality, process and safety.

For further information and to book your place visit

https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-in-healthcare or email kerry@hc-uk.org.uk

Follow the conference on Twitter #HumanFactors

PEN member discount is available by quoting ref: hcuk20pen when booking (*cannot be used in conjunction with any other offer. Full T&Cs available upon request).

Measuring, Understanding and Acting on Patient Experience Insight From Insight to Improvement

Monday 27 Jan 2020

De Vere West One Conference Centre, London

This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to ensure Patient Feedback is translated into quality improvement and assurance. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and ensure that insight leads to quality improvement.

For further information and to book your place visit

https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/patient-experience-insight or email kate@hc-uk.org.uk

Follow the conversation on Twitter #PatientExp

PEN member discount is available by quoting ref: hcuk20pen when booking (*cannot be used in conjunction with any other offer. Full T&Cs available upon request).

PEN National Awards Conference and Celebration

Wednesday 18 March 2020

The REP, Birmingham 

This one day event is a must-attend day of celebration and sharing.   Over the day we hear from all category winners and have the opportunity to immerse ourselves in practical good practice from all our finalists

For further information and to book your place visit

Contact 033 33 44 7060 or info@patientexperiencenetwork.org or go to:http://patientexperiencenetwork.org/awards/

CILIP Health Libraries Group Conference 2020

Thursday 23rd July – Friday 24th July 2020

Are you ready for a conference experience like no other? A warm welcome awaits you at this unique venue in the heart of the Cairngorms National Park. With extensive vistas outside and equally expansive spaces inside, be inspired by the unforgettable countryside of Scotland’s ancient highlands.

Come and spend 2½ days immersed in the exchange of best practice, discovering the latest technologies and making career-long connections with +350 fellow library professionals from all health sectors across the UK.

Registrations will open in January 2020 (with fabulous package deals available to include accommodation). Please contact our event manager Carol Stevenson, of Novus Marketing and Event Management, at contact@novusmem.co.uk.