Associate Member

This membership is ideal for organisations or teams who realise the importance of the patient experience and wish to contribute to and be part of the ambition to improve and be recognised for this.  The main difference between this and Supporter Membership is the full access to the patient experience benchmark (PExCheck) giving you a detailed analysis across your organisation of your PXi (patient experience index score) by team, department or division etc. allowing you to know where you are doing well and where you can improve.    After year one you will be able to assess progress against previous years PXi information.  This membership also includes sponsorship of a category at the PEN National Awards.

Benefits include:

  • Logo, description, link and key contact on associate page of PEN website
  • In-house workshops with detailed PExCheck report and analysis, an organisation-wide healthcheck
  • Discounted entry to PEN Awards and attendance (c.30% of full rate)
  • Invitation to PEN events including, best practice days and other networking opportunities
  • Category sponsorship at PEN National Awards
  • Nominated individual members
  • Opportunity to work with PEN to develop events in your area
  • May be contributor to newsletter/blog (three articles per year)
  • PEN Associate logo

The nominated individual members have:

  • Full access to case studies and other PEN resources
  • Attendance at best practice days and other networking opportunities
  • Access to newsletter and blogs

The membership fee for Assciate Members is £3600 plus VAT per annum or option to pay £300 plus VAT monthly

To discuss this package in more detail please contact Ruth Evans on +44 (0) 3333 44 7060

or email at