Note from Ruth Evans
Please find enclosed our news digest for February! We have collected all the patient experience news we have seen over the last month and put it into one place for you to access. Please do let us know if we have missed anything.
Amongst many interesting articles this month, patient rounding seems to have a new emphasis and there are several looking at the importance of the staff experience. This month we also include a wide range of interesting events – and not least our own PEN National Conference on 2nd March. To find out more go to the events section of this newsletter.
As reported last month we are planning to re-vamp our website and we’d welcome your views! Please let me know if you’d like to see some changes… now is a great time to let us know. And as always please do let us know if there are any other areas we can develop.
I hope you enjoy the read and please feel free to forward this newsletter. Do let us know if you have any news to share for next month.
All the best