This Month's Case Studies
Bringing Patient Care Closer to Home in Wyre Forest
TICCS – The Integrated Care Clinics
This project stands out as it has made a real difference to the patient population of Wyre Forest CCG, their friends and carers. Of those managing long-term conditions, very few are referred back into the service with the same problem in a 12 month period.
The critical success factors have been:
- Strong Leadership throughout
- Implementation of innovative technology to bring care even closer to home via our Patient Portal
- Service design having regard to needs of local population to ensure the service is truly accessible
- Reduction in DNA rate to improve service efficiency and appointment availability
- Improved communication between GPs, clinicians and ESPs
READ MORE HERE...