Patient Experience Feedback: Developing real time systems as recommended by the Francis Inquiry

Wednesday 4 December 2013,Manchester

The conference, with keynote introductions from both Neil Churchill, Director of Patient Experience and Sam Riley, Director of Insight at NHS England, will provide a practical guide to measuring, understanding and acting on patient experience insight, and demonstrating responsiveness both to individual patient feedback and to insight from patients as an organisation as a whole. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/patient-experience or email Gemma@healthcareconferencesuk.co.uk

A £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)

Improving Patient Safety

Thursday 12 December 2013, London

This conference focuses on developing an improved system of patient safety across the NHS and a new framework for the measuring and monitoring of patient safety. Expert sessions and practical case studies will focus on minimising patient harm, patient safety indicators, metrics and dashboards, analysing patient harm, the role of early warning systems and risk summits, learning from the Keogh mortality review, mortality monitoring and developing and monitoring a patient safety culture in your service. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/improving-patient-safety or email Gemma@healthcareconferencesuk.co.uk

A £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)

Patient Involvement and Partnership for Patient Safety

Tuesday 21 January 2014, London

The recent Berwick National Review into improving the safety of patients in England recommends that The patient voice should be heard and heeded at all times. This conference focuses on patient involvement and partnership for patient safety – combining national expert sessions with local practice case studies the conference aims to equip delegates with ideas and tools to embed patient leadership, partnership and involvement from board to ward to improve patient safety. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/patient-involvement-partnership-patient-safety or email Kerry@healthcareconferencesuk.co.uk

A £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)

Patient Involvement and Partnership for Patient Safety

Tuesday 21 January 2014, London
This conference focuses on patient involvement and partnership for patient safety – combining national expert sessions with local practice case studies the conference aims to equip delegates with ideas and tools to embed patient leadership, partnership and involvement from board to ward to improve patient safety. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/patient-involvement-partnership-patient-safety or email Kerry@healthcareconferencesuk.co.ukA £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)

Information Governance Implementing the Government Response to Caldicott2

Wednesday 29 January 2014, London

This conference provides a practical guide to implementing Caldicott2, and the recommendations within the government response in your organisation. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/information-governance-nhs-training-caldicott2 or email Gemma@healthcareconferencesuk.co.uk

A £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)