Wednesday 4 December 2013,Manchester
The conference, with keynote introductions from both Neil Churchill, Director of Patient Experience and Sam Riley, Director of Insight at NHS England, will provide a practical guide to measuring, understanding and acting on patient experience insight, and demonstrating responsiveness both to individual patient feedback and to insight from patients as an organisation as a whole. For further information and to book your place visit http://www.healthcareconferencesuk.co.uk/patient-experience or email Gemma@healthcareconferencesuk.co.uk
A £250 +VAT discounted rate* is available to PEN members quote: HCUK250PEN when booking.
(This rate applies to new bookings only* and cannot be used in conjunction with any other offer. Full T&Cs available upon request)