In a complex environment, partnership working is becoming more common, and this category includes examples where several (two or more) organisations have worked closely together, with the shared aim of improving the experience.  This could be for patients, their friends and families or caregivers, or indeed staff. The partners may be healthcare partners or beyond healthcare, for example in the past this has included retail, football clubs, the Samaritans.

If you have some examples of how you have worked in collaboration or partnership to improve the experience, then why not put forward a submission now? What better way to acknowledge the great work of your team, share your successful practice and gain recognition for the superb initiatives you have implemented?

Open to all, including where Professional services or commercial organisations are the lead.

PENNA 2023 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists

Winner Nottingham University Hospitals NHS Trust  Cancer Prehabilitation Service
Runner up Birmingham Women’s and Children’s NHS Foundation Trust BWC Patient Experience – One Stop Advice Shop
Cheshire and Wirral Partnership NHS Foundation Trust Driving service improvements through provider collaborative partnerships across the North West
North East & Cumbria Learning Disability Network Skills for Living with Type 2 Diabetes
Nottingham University Hospitals NHS Trust High Intensity Service User
Shrewsbury and Telford Hospital NHS Trust Establishing an Independent Complaints Review Group
Surrey and Sussex Cancer Alliance “What happened next after my cancer screening result was abnormal?” Videos for people with Learning Disabilities and Autism-Improving access and patient experience in cancer screening
University Hospital Bristol and Weston Bristol Sight Loss Council – making connections: building relationships


PENNA 2022 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists

Barking, Havering and Redbridge University Hospitals NHS Trust Daisy Volunteer Project
RUNNER UP
Barts Health NHS Trust
Barts Health and North East London Partnership – Working Together to Get The Vaccine Where It’s Most Needed
Betsi Cadwaladr Health Board Long Covid Partnership Group
Birmingham Women’s and Children’s NHS Foundation Trust Cultural Competencies Project
Nottingham University Hospitals NHS Trust Improving our Colorectal Cancer Pathway Patient Experience.
Oxford Health NHS Foundation Trust Long COVID Rehabilitation – A Collaborative Approach to Development of Service Delivery
WINNER
Dorset Integrated Care System
Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative

 

PENNA 20-21 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists

National Clinical Homecare Association On the Front Line – Behind extraordinary achievement you’ll always discover extraordinary collaboration
Nutricia Working together to initiate change to improve patient’s experience
Serco Justice & Immigration Modernising medication management in a prison setting WINNER
Tameside and Glossop Integrated Care NHS FT Volunteering partnership approach to enhance patient experience
The Clatterbridge Cancer Centre Clatterbridge Cancer Centre Liverpool – Inpatient Refreshment Service
University Hospitals of Leicester NHS Trust Hepatitis C Micro-Elimination in HMP Stocken
Vita Health Group Working in Partnership to develop an innovative digital chatbot to elevate the patient experience within primary care psychological therapy RUNNER UP

PENNA 2019 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists 

University Hospitals of Leicester NHS Trust Prostate Cancer Remote Monitoring WINNER
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Liverpool University Hospitals NHS Foundation Trust Samaritans in the Emergency Department  

RUNNER UP
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Birmingham Women’s and Children’s NHS Foundation Trust Noah’s Star Download Slides
Royal Cornwall Hospitals NHS Trust The Cornwall and Isles of Scilly End of Life Learning Path Download Slides
Serco Health – University Hospital Wishaw Normal is Great! Facilities for Elderly Patients and those Living with Dementia Download Slides
Warrington and Halton Teaching Hospitals NHS Foundation Trust Enhancing Patient Experience with Shared Reading Download Slides

PENNA 2018 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists 

Whittington Health The Young Carer Identification Card WINNER
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Defence Medical Welfare Service Caring for Those who Serve RUNNER UP
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PINNT in partnership with Inspiration Healthcare, Fresenius Kabi Ltd and Becton Dickinson #verify. A Medical Tag for People on HAN Download Presentation
NHS Blood and Transplant Hospital Development Initiative to Increase Tissue Donation Download Presentation
Surrey and Sussex Healthcare NHS Trust Quick Access Dental Pathway for Vulnerable Children

PENNA 2017 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists 

Northumbria Healthcare NHS Foundation Trust Palliative Care Northumbria WINNER
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Barking, Havering and Redbridge University Hospitals NHS Trust Withdrawal of Critical Care at Home RUNNER UP
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Derby Teaching Hospitals NHS Foundation Trust Flower Sculptures Download Presentation
Great Ormond Street Hospital National Young People’s Forums-Advisory Group Meet Up Download Presentation
Hywel Dda University Health Board Partnering for Person-Centred Mental Health Download Presentation
Mid Cheshire Hospitals NHS Foundation Trust Acute Medical Unit – To Take Out Medications Project Download Presentation