The Patient Experience Network National Awards are the first and only awards programme to recognise best practice in patient experience across all facets of health and social care in the UK.

Now in it’s 12th year, we are delighted to once again open submissions for this years awards!

With over 20 awards categories to enter, the Patient Experience Network National Awards brings together innovative and hardworking healthcare teams and organisations from across the country. After two year’s of virtual ceremonies, we are delighted to announce that this year’s Patient Experience Network National Awards will be hosted in-person at the University of Birmingham on Wednesday 28th September 2022.

The Shortlisted Finalists for #PENNA22 are as follows:

Cancer Experience of Care Award
Kent and Medway Cancer Alliance ‘I have been referred for tests to investigate possible Cancer’ – What Does This Mean for Me?
Kingston Hospital NHS Trust Nurse-Led Pulmonary Nodule Service
North East and Cumbria Learning Disability Network Be Cancer Aware
Northern Cancer Voices Patient Network for North East and North Cumbria – Aligned to new Integrated Care Structure
Nottingham University Hospitals NHS Trust Building a Robust Hair Loss Service for Cancer Patients
Nottingham University Hospitals NHS Trust Improving Our Colorectal Cancer Pathway Patient Experience
Royal Free London NHS Foundation Trust Let’s Talk Cancer!
The Shrewsbury & Telford Hospitals NHS Trust Cancer Information, Support & Wellbeing App
Communicating Effectively with Patients and Families
CardMedic Using CardMedic To Improve Patient Confidence in and Access to Care Services
Kent and Medway Cancer Alliance ‘I have been referred for tests to investigate possible Cancer’ – What Does This Mean for Me?
North East Ambulance Service Online Engagement
Nottingham University Hospitals NHS Trust Improving our Colorectal Cancer Pathway Patient Experience
The Walton Centre NHS Foundation Trust Patient Support Assistants – An Innovative and Pro-Active Approach to Patient Experience
Commissioning for Patient Experience
Bristol, North Somerset & South Gloucestershire Clinical Commissioning Group Improving Emergency Access for Autistic People
Cheshire & Wirral Partnership NHS Foundation Trust Lead Provider Collaborative Commissioning Team Lead Provider Collaboratives – Level Up – Young people,  EmpowerED and Carers/families Provider Collaboratives
Medirest Positive Impressions
NHS Kent and Medway Co-producing a Long Covid Assessment and Support Service for Kent and Medway
Public Health Agency Valuing Feedback through an Online User Feedback Service
University Hospitals of North Midlands NHS Trust Patient Experience Network Awards Penna 2022.
Engaging and Championing the Public
Frimley Health & Care ICS Empowering our Communities
Kettering General Hospital NHS Foundation Trust The Parent Journal
NHS Kent and Medway Co-producing a Long Covid Assessment and Support Service for Kent and Medway
North East and Cumbria Learning Disability Network Be Cancer Aware
North West Ambulance Service NHS Trust Developing our Patient and Public Panel
Royal Berkshire NHS Foundation Trust Patient Experience Engagement Team
United Lincolnshire Hospitals NHS Trust Redesigning Our Communication and Engagement Approaches to Broaden and Maximise Involvement with Patients and Carers
Environment of Care
Ashford and St Peter’s NHS Foundation Trust The Eternal Garden
Nottingham University Hospitals NHS Trust Arts at Nottingham University Hospitals NHS Trust
Fiona Littledale Award
Chesterfield Royal Hospital Holistic Needs Assessment Clinic
Chesterfield Royal Hospital NHS Foundation Trust Lung Cancer Team Smoking Cessation Clinic
Kingston Hospital NHS Trust Nurse Led Pulmonary Nodule Service
Princess Alexandra Hospital NHS Trust Living Well with Cancer
Princess Alexandra Hospital Trust Cancer Nurse
The London Clinic Spin Box Art in Oncology
Innovative Use of Technology, Social and Digital Media
BLMK ICP ‘Patients Know Best’ Childhood Epilepsy Pilot Project
HCI Limited CONNECTPlus Multiple Conditions App
North East Ambulance Service Using Technology in Patient Experience and Feedback
Nottingham University Hospitals NHS Trust Improving Our Colorectal Cancer Pathway Patient Experience.
The Shrewsbury & Telford Hospitals NHS Trust Cancer Information, Support & Wellbeing App
Integration and Continuity of Care
BLMK ICP ‘Patients Know Best’ Childhood Epilepsy Pilot Project
Cheshire & Wirral Partnership NHS Foundation Trust Lead Provider Collaborative Commissioning Team Lead Provider Collaboratives – Level Up – Young people,  EmpowerED and Carers/families Provider Collaboratives
NHS England Improvement Busting Cancer Myths in Our Communities
The Hospital and Community Navigation Service The Hospital & Community Navigation Service
University Hospitals Dorset Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative
University Hospitals of North Midlands NHS Trust
Measuring, Reporting and Acting & Turning It  Around
Barts Health NHS Trust Connecting the Dots
North East Ambulance Service Measuring Patient Experience
Nottingham University Hospitals NHS Trust Revised Popper Gown Project
Shrewsbury and Telford Hospitals NHS Trust The UX Initiative
Sodexo Measuring, Reporting and Acting: Personal touch. Deeper insight. Better outcomes.
Partnership Working to Improve the Experience
Barking, Havering and Redbridge University Hospitals NHS Trust Daisy Volunteer Project
Barts Health NHS Trust Barts Health and North East London Partnership – Working Together to Get The Vaccine Where It’s Most Needed
Betsi Cadwaladr Health Board Long Covid Partnership Group
Birmingham Women’s and Children’s NHS Foundation Trust Cultural Competencies Project
Nottingham University Hospitals NHS Trust Improving our Colorectal Cancer Pathway Patient Experience.
Oxford Health NHS Foundation Trust Long COVID Rehabilitation – A Collaborative Approach to Development of Service Delivery
University Hospitals Dorset Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative
Patient Experience Advocate of Tomorrow
Faculty of Health, Liverpool John Moores University Advocating for Service-Users Who Are Hearing Impaired
Faculty of Health, Liverpool John Moores University Advocating for Mental Health Service Users with Live Music Now
Liverpool John Moores University LJMU Student’s Fundraising Achievements for Sustainable Sanitation in Kenya
Patient Experience Manager of the Year and Patient Experience Professional of the Year
Cardiff and Vale University Health Board Angela Hughes
Medirest Positive Impressions
Nottingham University Hospital Trust
University Hospitals of Leicester NHS Trust Taste the Difference Challenge
Personalisation of Care
Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) Daisy Volunteer Project
Nottingham University Hospitals NHS Trust Maintaining Patient Dignity – The BAME Wig Project
The Shrewsbury & Telford Hospitals NHS Trust Cancer Information, Support & Wellbeing App
United Lincolnshire Hospitals NHS Trust Swan Scheme Wedding Boxes for Patients Receiving End of Life Care
University Hospital of North Midlands NHS Trust Therapy Enhanced Discharge (TED)
Staff Engagement, Improving Staff Experience and Medical Education for Healthcare Professionals
Air Arts, UHDB Air Arts Staff Wellbeing Clubs
Birmingham Women’s and Children’s NHS Foundation Trust Cultural Competencies Project
East London NHS Foundation Trust Academy of Lived Experience
Liverpool John Moores University Making Liverpool John Moores a ‘Breastfeeding Friendly’ University
Medirest Positive Impressions
Nottingham University Hospitals NHS Trust External Ventricular Drains- D10 Shared Governance Council
Nottingham University Hospitals NHS Trust Revised Popper Gown Project
Strengthening the Foundation
Ashford and St Peter’s NHS Foundation Trust Healthcare Plays
Barking, Havering and Redbridge University Hospitals NHS Trust Daisy Volunteer Project
King’s College Hospital NHS Foundation Trust Improving Cancer Patient Experience Programme
Nottingham University Hospitals (NHS) Trust Co-Producing Our Patient & Public Involvement Quality Improvement (PPI QI) Strategy and Plan
Nottingham University Hospitals NHS Trust External Ventricular Drains- D10 Shared Governance Council
Nottingham University Hospitals NHS Trust Revised Popper Gown Project
Oxford Health NHS Foundation Trust Long COVID Rehabilitation – a collaborative approach to development of service delivery
Support for Caregivers, Friends and Family
Barking, Havering and Redbridge University Hospitals NHS Trust Daisy Volunteers – Supporting Our Imminently Dying Patients and their Families/Carers
Dementia UK Closer to Home Virtual Clinic Project
Derbyshire Community Health Services NHS Foundation Trust Carer Support
Liverpool University Hospitals NHS Foundation Trust The Coproduction of a Regional Carer Passport
Queen Alexandra Hospital, Portsmouth Hospitals University NHS Trust Finding Cards – improving the experience for friends and family on arrival at the Emergency Department
Team of the Year
Colorectal Cancer Service, Nottingham University Hospitals NHS Trust Improving our Colorectal Cancer Pathway Patient Experience.
Fresenius Kabi Fresenius Kabi Ireland Nursing Team
Lancashire and South Cumbria NHS Trust Experience and Engagement Team
Leeds Teaching Hospitals NHS Trust Cracking Complaints!
University Hospitals Coventry and Warwickshire NHS Trust Patient Experience Team
Using Insight for Improvement 
Sub-category – Access
Nottingham University Hospitals NHS Trust Maintaining patient dignity – The BAME Wig Project
Queen Alexandra Hospital, Portsmouth Hospitals University NHS Trust Finding Cards – Improving the Experience for Friends and Family on Arrival at the Emergency Department
Horsham Central Primary Care Network (PCN) Access to Healthcare Video Project for People with Learning Disabilities and Autism (LDA) – Having an Annual Health Check, Breast, Bowel and Cervical Cancer Screening.
Sub-category – Innovation
Birmingham Community Healthcare NHS Foundation Trust Attend Anywhere – Bringing patient feedback to life through digital technology
Sodexo Sodexo Experiencia: Personal touch. Deeper insight. Better outcomes.
United Lincolnshire Hospitals NHS Trust SUPERB – Single Unified Patient Experience Reporting Board
Sub-category: Integration and Improving Social
Frimley Health & Care ICS Empowering our Communities
The Hospital & Community Navigation Service The Hospital & Community Navigation Service
University Hospitals Dorset Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative
Sub-category: NHS Funded
Gloucestershire NHS Foundation Trust Improving patient experience on the front line
North East Ambulance Service Measuring patient experience
Nottingham University Hospitals NHS Trust Revised Popper Gown Project
The Walton Centre NHS Foundation Trust Patient Support Assistants – An innovative and pro-active approach to Patient Experience
Sub-category: Staff
Ashford and St Peter’s NHS Foundation Trust Healthcare Plays
Birmingham Women’s and Children’s NHS Foundation Trust Cultural Competencies Project
Nutricia People matter, implementing local solutions for local teams

 Past participants tell us that winning one of our prestigious awards has brought great benefits for both them and their organisation, and simply taking part is extremely fulfilling. 

Click here to read the Awards FAQ’s.

Click here to see the Category Listing in full.

Click here to find out How to Enter.

Make sure you are following us on Twitter @PEN_News for all the latest announcements in the meantime!