Blog
As a young 17 year old setting out on my journey to (hopefully) becoming a Dr, I wanted to find ways to better understand the experience of both patients and staff, and find a way to contribute to my local hospital. We began our contribution to the Youth Ambassador Group at the beginning of October…. Read more »
Over the past two months the youth group has met twice. In the first instance we were walked through the day in the life of an A&E consultant who described their job as being a ‘Jack of All Trades but a Master of None’. The talk opened my eyes to some different aspects of the… Read more »
Hello, my name is Clare Enston – I work on all things patient feedback and the insight we can get from understanding other people’s perspectives. How are you? These are difficult and strange times we live in – I hope you and yours are keeping well. Fresh on the heels of the fabulous 10th PENNA awards,… Read more »
On September 18th, it was my very great pleasure to attend the final online session of the PENNA awards, together with my son. The Fiona Littledale Award, currently in its second year, is given to those involved in oncology care who demonstrate outstanding commitment to continuing education and innovation in their particular field. The Haematology… Read more »
This month we were invited to listen to a consultant paediatrician on what their ‘day-in/day-out’ practice was. This I found intriguing as I have spent my fair share of time in hospital with various illness and injuries and have met many a paediatrician, the good and the bad. We listened to what he had to say… Read more »
We started off our July meeting very short on numbers due to the summer holidays beginning, but gradually people arrived and we had a good quorum. We then began proceedings with an update on the Gloucestershire COVID-19 situation, where we were told that there were currently 20 hospitalised cases with only 3 being in critical… Read more »
After ten years of judging the PEN awards, I was invited to give a keynote speech at PENNA 2022. Having worked in Patient Experience and Safety for 12 years I thought I should do something different. Telling my story to a large audience was certainly different. After my speech, I spoke to a number of… Read more »
In late 1999, 33 year old Patrick Barnes died of complications of the auto-immune disease ITP. Throughout his 8 week hospitalization, his dad and step-mother Bonnie and Mark and his wife Tena were very impressed by the clinical excellence they witnessed from Patrick’s nurses. Moreover, their hearts were deeply touched by the compassion with which… Read more »