All PENNA2016 resources can be found on this page!
The PEN National Awards & Conference 2016 was held on Tuesday 21st March 2017 at the Birmingham Repertory Theatre.
All photographs from the day can be found on our Facebook page.
To watch the highlights of PENNA 2016, check out the�video�here!
Download the brochure from the day here
We were honoured to have Yvonne Newbold join us to begin this years awards. Please click here to watch her inspiring opening words.
Please see take this opportunity to watch back our Keynote Speakers Clare Enston – Insight and Feedback Lead, NHS England, and Rachel Naunton – Me First Project Facilitator and Educator and Specialist Paediatric Physiotherapist.
Please click on the links below for the PENNA2016 – Finalists, Runners Up & Winners slide presentations and videos:
| CATEGORY: Communicating Effectively with Patients & Families | � |
| WINNER: Velindre Cancer Centre – Watch the winners� presentation here | Caring for my Family with Cancer |
| RUNNER UP: Kidney Research UK | ACE: Acceptance, Choice and Empowerment: A Peer Educator Based Community Project that Aims to Improve Choice and Quality of Life for pre-dialysis kidney patients. |
| FINALIST: Barking, Havering and Redbridge University Hospitals NHS Trust | Accessibility for Deaf Patients. |
| FINALIST: Crawley CCG and Leacroft Medical Practice | PACE Setter Award Initiatives Around Communication with Patients and Families in a Culturally Diverse Setting |
| FINALIST: Healthcare Improvement Scotland | ‘What Matters to You?’ Day 2016 |
| FINALIST: National Council for Palliative Care | Homeward Bound- A play and educational package about relationships, love, empathy and compassion at end of life. |
| FINALIST: Plymouth Hospitals NHS Trust | Bereavement Cards |
| CATEGORY: Support for Caregivers, Friends and Family | |
| WINNER: Plymouth Hospitals NHS Trust – Watch the winners� presentation here | Bereavement Cards |
| RUNNER UP: Serco | The Patient Dining Experience |
| FINALIST: Barking, Havering and Redbridge University Hospitals | ‘Dying with Dignity’ |
| FINALIST: Bradford Hospitals | End of Life Companion Scheme |
| FINALIST: Surrey and Sussex Healthcare NHS Trust | Supporting Carers – Making a Difference |
| CATEGORY: Championing the Public | |
| WINNER: Healthy London Partnership – Watch the winners� presentation here | NHS Go – A Health app Designed by Young People for Young People |
| RUNNER UP: Imperial College Healthcare NHS Trust | Practice Champions – Improving Child Health Across North West London. |
| FINALIST: Healthwatch Essex | YEAH! |
| FINALIST: Healthwatch Northamptonshire | Engaging with Children and Young People to Champion their Voice |
| FINALIST: Leicester City Clinical Commissioning Group | Engaging with asylum seekers and the homeless to commission a new primary care. |
| FINALIST: NHS Southwark Clinical Commissioning Group | Championing the Voice of Children, Young People and Families in Southwark |
| CATEGORY: Environment of Care | |
| WINNER: Central Manchester University Hospitals NHS FT – Watch the winners� presentation here | Perfect Dining Week at Central Manchester University Hospitals |
| RUNNER UP: Royal College of Art | Future ICU: Improving the Patient Experience of Critical Care |
| FINALIST: Northumbria Healthcare NHS Foundation Trust | Mental Health Services for Older People Transforming the Inpatient Environment at North Tyneside General Hospital |
| FINALIST: Pennine Acute NHS Trust | A Family-Centred Sensory Experience for Relaxed, Normal Birth |
| FINALIST: Plymouth Hospitals NHS Trust | Improving Patients’ Sleep – Reducing Light and Noise Levels on Wards at Night. |
| FINALIST: St Lawrence Surgery | Personalisation of Care with Children and their Parents/Carers with Additional Needs |
| CATEGORY: Including Social Care | |
| WINNER: West London Alliance – Watch the winners� presentation here | West London Alliance – Integrated Health and Social Care Hospital Transfer of Care |
| RUNNER UP: Northumbria Healthcare NHS Foundation Trust | Ageing Well Allies |
| CATEGORY: Innovative Use of Technology/Social Media | |
| WINNER: Bradford Teaching Hospitals – Watch the winners� presentation here | Baby View – Neonatal Intensive Care Video Conferencing Project |
| RUNNER UP: Helen Hamlyn Centre of Design at Royal College of Art, Healthcare Lab, London | SlowMO is a digital therapy platform, which uses digital technology to provide self-management tools for people to take control of their lives. |
| FINALIST: Ashford and St Peter’s Hospitals NHS Foundation Trust | A Mobile App for Breast Care Patients |
| FINALIST: Healthy London Partnership | NHS Go – A Health App Designed by Young People for Young People |
| FINALIST: Leeds Teaching Hospitals Trust | Leeds Children’s Hospital TV – a 21st Century Approach to Information Giving |
| FINALIST: NHS North of England Commissioning Support | NHS Child Health |
| CATEGORY: Turning It Around When It Goes Wrong | |
| WINNER: Virgin Care Limited – Watch the winners� presentation here | Working with Prisoners, Health and Prison Staff to Deliver Improved Experience for Prison Healthcare Patients |
| RUNNER UP: Northumbria Healthcare NHS Foundation Trust | Compassion Based Training – Maternity Services |
| FINALIST: Plymouth Hospitals NHS Trust | PALS Clinics and Welcome Centre in Hospitals |
| FINALIST: Staffordshire & Stoke on Trent Partnership NHS Trust | Using FFT for Improvement |
| FFT & Patient Insight – 1 | |
| CATEGORY: FFT & Patient Insight – Accessibility | |
| WINNER: The Ipswich Hospital NHS Trust | FAB – Frailty Assessment Base |
| FINALIST: Leicestershire Health Informatics Service | Friends and Family Test (FFT) Mobile App Solution, Including Patient Experience and Equality & Diversity! |
| CATEGORY: FFT & Patient Insight – Champion | |
| WINNER: Nottingham University Hospitals NHS Trust | Think Drink Project |
| FINALIST: CMFT NHS | Perfect Dining Week at Central Manchester University Hospitals |
| FINALIST: Derby Teaching Hospitals NHS Foundation Trust | Making Your Moment Matter |
| CATEGORY: FFT & Patient Insight – Other NHS Funded | |
| WINNER: West Leicestershire Clinical Commissioning Group | Designing Non-urgent Patient Transport Services |
| FINALIST: East London NHS Foundation Trust | Collect, Review, Do. |
| FINALIST: Staffordshire & Stoke on Trent Partnership NHS Trust | Using FFT for Improvement |
| CATEGORY: FFT & Patient Insight – Primary Care | |
| WINNER: Leicester City Clinical Commissioning Group | Engaging with Asylum Seekers and the Homeless to Commission a New Primary Care Service |
| FINALIST: Pulborough Medical Group (PMG) | Initiative to Design Educational sessions Supporting our Non Clinical staff (Practice Receptionists and Admin Staff) in Decision making. |
| CATEGORY: FFT & Patient Insight – Staff | |
| WINNER: Northumbria Healthcare NHS Foundation Trust | Compassion Based Training – Maternity Services |
| FINALIST: Bolton NHS FT | Integrated Staff & Patient Metrics |
| FINALIST: Tees Esk and Wear Valleys NHS Foundation Trust | Staff FFT Initiative |
| CATEGORY: Overall Winner – FFT & Patient Insight – Champion | |
| WINNER: Nottingham University Hospitals NHS Trust – Watch the winners� presentation here | Think Drink Project |
| CATEGORY: Personalisation of Care | |
| WINNER: Cambridgeshire Community Services NHS Trust – Watch the winners� presentation here | Beads of Courage: Making a Difference for Each Child |
| RUNNER UP: Ashford and St. Peter’s Hospitals NHS Foundation Trust | Adopt a Grandparent |
| FINALIST: ABMU LHB | The ‘SPA’ Soothing Patients Anxiety Experience |
| FINALIST: Bradford Hospitals | End of Life Companion Scheme |
| FINALIST: Northampton General Hospital | Chit Chat Maternity Support Group for Parents with a Learning Disability |
| FINALIST: Serco | The Patient Dining Experience |
| FINALIST: St Lawrence Surgery | Personalisation of Care with Children and their Parents/Carers with Additional Needs |
| CATEGORY: Access to Information | |
| WINNER: Leeds Teaching Hospitals Trust – Watch the winners� presentation here | Leeds Children’s Hospital TV – a 21st Century Approach to Information Giving |
| RUNNER UP: NHS Sutton Clinical Commissioning Group | Help Yourself to Health |
| FINALIST: Barnardos | Journey Through Treatment for Children and Young People with Eating Disorders |
| FINALIST: InHealth Group | Supporting Scan Related Anxiety in MRI |
| FINALIST: NHS Sutton Clinical Commissioning Group | Improving Health Outcomes Through Targeted Patient Education |
| FINALIST: Solent NHS Trust | Solent’s Accessible Information Portfolio – Supporting Information for All |
| CATEGORY: Commissioning for Patient Experience | |
| WINNER: NHS City and Hackney CCG – Watch the winners� presentation here | City and Hackney Innovation Fund |
| RUNNER UP: NHS Southwark Clinical Commissioning Group | Championing the Voice of Children, Young People and Families in Southwark |
| FINALIST: NHS Norwich CCG | Passport to Better Health |
| FINALIST: West Leicestershire Clinical Commissioning Group | Designing Non-Urgent Patient Transport Services |
| CATEGORY: Continuity of Care | |
| WINNER: The Ipswich Hospital NHS Trust – Watch the winners� presentation here | FAB- Frailty Assessment Base |
| RUNNER UP: Cambridgeshire Community Services NHS Trust | Beads of Courage: Making a Difference for Each Child |
| FINALIST: East Lancashire Medical Services Ltd | ELMS Clinical Navigation Hub |
| FINALIST: Kidney Research UK | ACE: Acceptance, Choice and Empowerment |
| FINALIST: Northampton General Hospital | Chit Chat Maternity Support Group for Parents with a Learning Disability |
| CATEGORY: Measuring, Reporting & Acting | |
| WINNER: Nottingham University Hospitals NHS Trust – Watch the winners� presentation here | Think Drink Project |
| RUNNER UP: Central Manchester University Hospitals NHS FT | Perfect Dining Week at Central Manchester University Hospitals |
| FINALIST: East London NHS Foundation Trust | Collect, Review, Do. |
| FINALIST: The Ipswich Hospital NHS Trust | Adopt A Ward |
| CATEGORY: Partnership Working to Improve the Experience | |
| WINNER: National Council for Palliative Care – Watch the winners� presentation here | Homeward Bound – A Play and Educational Package About Relationships, Love, Empathy and Compassion at End of Life |
| RUNNER UP: The Integrated Care Clinics (TICCS) | Diversifying the Skill Mix in Primary Care: ESP Physiotherapy Initiative |
| FINALIST: Bristol Royal Hospital for Children – University Hospitals Bristol NHS Foundation Trust | Talk to Us – Having #Conversations |
| FINALIST: East Lancashire Medical Services Ltd | ELMS Clinical Navigation Hub |
| FINALIST: PPL on behalf of West London Alliance | West London Alliance – Integrated Health and Social Care Hospital Transfer of Care |
| FINALIST: Virgin Care Limited | Working with Prisoners, Health and Prison Staff to Deliver Improved Experience for Prison Healthcare Patients |
| CATEGORY: Staff Engagement/Improving Staff Experience | |
| WINNER: Northampton General Hospital – Watch the winners� presentation here | Compliments Collation: A Recipe for Success |
| RUNNER UP: Northumbria Healthcare NHS Foundation Trust | Improving Staff Experience and Mental Health |
| FINALIST: Ashford and St. Peter�s Hospitals NHS Foundation Trust | Adopt a Grandparent |
| FINALIST: Nottingham University Hospitals NHS Trust | Think Drink Project |
| FINALIST: PPL on behalf of West London Alliance | West London Alliance – Integrated Health and Social Care Hospital Transfer of Care |
| FINALIST: Pulborough Medical Group (PMG) | Initiative to Design Educational Sessions Supporting our Non Clinical staff |
| CATEGORY: Strengthening the Foundation | |
| WINNER: NHS Coastal West Sussex CCG – CYP Commissioning Team –Watch the winners presentation here. | The PACE Setter Award – The Primary Care Quality Mark for C&YP’s NHS Services |
| RUNNER UP: Barking, Havering and Redbridge University Hospitals | ‘Dying with Dignity’ |
| FINALIST: Abertawe Bro Morgannwg University Health Board | Growing the Arts to Support Excellent Care |
| FINALIST: Caswell Clinic | Self-Management Group |
| FINALIST: Northumbria Healthcare NHS Foundation Trust | Making 7 Day Services Work in Emergency Care – The Northumbria Way |
| FINALIST: The Ipswich Hospital NHS Trust | Voice4Change – Children & Young People Making a Difference |
| CATEGORY: Best in Class | |
| Private Company | Serco |
| Commissioner | Coastal West Sussex CCG |
| Charity/3rd Sector | Royal College of Art / Helen Hamlyn Centre of Design |
| Trust | Northumbria Healthcare NHS Foundation Trust |
| Disabilities | Northampton General Hospital |
| Primary Care | St Lawrence Surgery |
| CATEGORY: Best of’s: | |
| Tweeter | Bev Balin-Bull |
| Poster | Scotland Person Censored Health and Care Network |
| Quote | Kuldeep Singh |
| Judge | Nick Medforth |
| Networker | Monkey Wellbeing |
| Music Maestro | Lee Bennett |
| Simpy The Best | Kate Hammond |
| CATEGORY: Improving the experiences of Children and Young People Award – Sponsored by: Monkey Wellbeing: Helen Sadler | |
| WINNER: Cambridgeshire Community Services NHS Foundation Trust | |
| CATEGORY: Patient Experience Complaints/PALs Professional of the Year | |
| WINNER: Colchester Hospital University Foundation Trust | Tammy Diles |
| CATEGORY: Patient Experience Team of the Year | |
| WINNER: Frimley Health NHS FT | |
| RUNNER UP: City Hospitals Sunderland | |
| FINALIST: Northern Lincolnshire and Goole NHS Foundation Trust | |
| FINALIST: Northern Lincolnshire and Goole NHS Foundation Trust | |
| FINALIST: UCLH NHS Foundation Trust | |
| FINALIST: Whittington Health NHS Trust | |
| CATEGORY: Patient Experience Manager of the Year | |
| WINNER: Healthwatch Essex | Dr David Sollis |
| RUNNER UP: Frimley Health NHS Foundation Trust | Claire Marshall |
| CATEGORY: Outstanding Contribution | |
| WINNER: Yvonne Newbold | |
| CATEGORY: Overall Winner | |
| WINNER: Bradford Teaching Hospitals – Watch the winners� presentation here | Baby View – Neonatal Intensive Care Video Conferencing Project |