THURS 9th FEB 2023
2:00pm – 3:00pm 
Virtual, Online

In this webinar chaired by Picker CEO Chris Graham and PEN’s Managing Director Ruth Evans and Chief Operations Officer Louise Blunt, we offers a line up of speakers who will be sharing how they committed to collaborating with services users to drive improvement, demonstrated by their PENNA shortlisted projects.

Click here to register for free


TUES 28th FEB 2023
9:00am – 4:30pm
The Studio, Leeds

TUES 7th MAR 2023
9:00am – 4:30pm
The Studio, Birmingham

Working in conjunction with NHS England, the Patient Experience Network (PEN) are delighted to announce the next ‘Using Insight for Improvement’ In-Person Workshops.

These are two events where we plan to bring some of the excitement and best practice from this year’s Patient Experience Network National Awards (PENNA) to even more people!

Over the free full day session we will be hearing from several of the PENNA 2022 Winners and Finalists who have used feedback and insight to drive improvement in healthcare to showcase their work. We will also be hearing the latest news from the Insight & Feedback Team, and we will have the opportunity to network and discuss key themes arising from the presentations.

The in-person events are focused on sharing what is working well, learning from each other and having the opportunity to discuss your own challenges with like-minded professionals.

These workshops are free to attend and refreshments and lunch will be provided.

We know these will be popular events so please book your place soon to avoid disappointment.

Click here to register for free for LEEDS

Click here to register for free for BIRMINGHAM