For the past four years, we are delighted to have worked with the NHS England & NHS Improvement Insight & Feedback team to run an annual series of insight-focused events that showcase best practice and to create opportunities for networking.

The sessions will feature Winners and Finalists from the Using Insight for Improvement category of the Patient Experience Network National Awards. The half-day virtual events will take place on Microsoft Teams so are easy to access for all.

The virtual workshops are entirely free, and there are four dates to choose from so you can reserve your place now:

Tues 12th October 2021, 9:30 – 12:30

Presenting at this virtual workshop will be:

– Keeping Patients Connected in a Pandemic, Milton Keynes University Hospital NHS Foundation Trust

– Listening, Learning and Improving in Real Time, Cardiff and Vale Patient Experience Department

– Providing support and resources for people affected by Cancer, Shrewsbury and Telford Hospitals NHS Trust

– Recovery and Collaborative Care Planning Cafés, Leicestershire Partnership NHS Trust

– Modernising Medication Management in a Prison Setting, Serco Justice & Immigration

– Helping to make Information Accessible to All, Nutricia

– Little Journey: a children’s healthcare procedure preparation and support tool, Little Journey Ltd

Register Here 

Thurs 14th October 2021, 1:30 – 4:30

Speakers presenting at this virtual workshop will be:

– DNACPR Quality Improvement Project, Nottingham University Hospitals NHS Trust

– Working Together to implement an Environmentally Sustainable Solution, Nutricia

– Patient Experience Real Time Feedback, Leeds Teaching Hospitals NHS Trust

– Modernising Medication Management in a Prison Setting, Serco Justice & Immigration

– Working Together to initiate change to Improve Patient’s Experience, Nutricia

– Virtual Youth Involvement Group – Communicating Effectively and Providing Opportunities for Young People, University Hospitals Bristol and Weston NHS Foundation Trust

– Improving Inpatient stays – Patient Movement, Nottingham University Hospitals NHS Trust

Register Here

Mon 18th October 2021, 1:30 – 4:30

Presenting at this virtual workshop will be:

– What Patients Think: Identifying trends and variation in patient experience across hospitals in England using online patient feedback, PEP Health

– Setting up a Neuroendocrine Patient Service, University Hospitals of Leicester NHS Trust

– Continence In Reach Service, University Hospitals of Leicester NHS Trust

– Improving the Experience of Men Living with Prostate Cancer, Northampton General Hospital NHS Trust

– Service Pledge, Breast Cancer Now

– Shifting the Relationship between the Public and Service Providers by having Person Centred Conversations, Tameside and Glossop Integrated Care NHS FT

– Christmas isn’t Cancelled – Supporting Patients and Families with Virtual Christmas Activities and Entertainment, University Hospitals Bristol and Weston NHS Foundation Trust

Register Here

Weds 20th October 2021, 9:30- 12:30

Presenting at this Virtual Workshop will be:

– Child Health Hubs, Cheshire East Integrated Care Partnership

– Kings Macmillan Improving Cancer Patient Experience Programme, Kings College Hospital NHS Trust

– Gender Diverse Inclusion, Nottingham University Hospitals NHS Trust

– Creating with Care, Oxford Health NHS Foundation Trust

– ‘Good to be heard’ A collaborative approach to improve patient written information and support following limb reconstruction, Nottingham University Hospitals NHS Trust

– Patient Experience Real Time Feedback, Leeds Teaching Hospitals NHS Trust

– Cancer Patient Partnership Group, Cambridge University Hospitals NHS Trust

Register Here