In May 2022, we were delighted to issue the first in a series of subject specific Best Practice reports that highlight many of our previous PENNA entrants, finalists and winners from over the years.

Best Practice Reports

Case Study Archive

If you are looking for a specific case study please contact us.

Case Study - Finding Cards – Improving the experience for friends and family on arrival at the Emergency Department Case Study - Improving our Colorectal Cancer Pathway Patient Experience Case Study - Continuous Engagement & Communication Through a Pandemic Case Study - Little Journey: A Children's Healthcare Procedure Preparation and Support Tool Case Study - Modernising Medication Management in a Prison Setting Case Study - Bereavement Support Service Case Study - ICU patients and relatives are they really listened to? - Providing opportunities for ICU patients in an Acute Trust to engage with the multi-disciplinary team to ensure they are truly heard and translating this into meaningful action Case Study - Working Together & Learning Together – a Partnership approach with Northumberland Syrian Families Case Study - Homeless Patient Guidelines Initiative Case Study - Digital Patient Stories for Service Improvement Case Study - Butterfly Cornwall Case Study - In-Patient Support and Information Rounds Case Study - A Service Evaluation of the Acceptability and Use of a Mobile app for Video Call Communication between Home Enterally Tube Fed Patients and Home Care Nurses Case Study - Using Animation as a Medium to Help Clinicians Understand the Secondary Healthcare Experiences of Prisoners Case Study - Palliative Care Northumbria Case Study - Listening and Learning from Children and Young People Case Study - Informed and Empowered Case Study - Small Steps – Big Changes Case Study - FAB - Frailty Assessment Base Case Study - Flower Sculptures for Cancer Services Case Study - A 21st Century Approach to Information Giving Case Study - Homeward Bound – A Play and Educational Package about Relationships, Love, Empathy and Compassion at End of Life Case Study - Perfect Dining Week Case Study - City and Hackney Innovation Fund Case Study - NHS Go – A Health app Designed by Young People for Young People Case Study - Caring for my Family with Cancer Case Study - Think Drink Project Case Study - Beads of Courage: Making a Difference for Each Child Case Study - Baby View – Neonatal Intensive Care Video Conferencing Project Case Study - The Carers Lounge Case Study - A Team Approach to Streamlining Therapeutic Apheresis Services in the North West Case Study - The Introduction of Using Entonox in the Community for Children Facing Distressing and /or Painful Procedures Case Study - Patient Encounter Leadership Programme Case Study - Bringing Patient Care Closer to Home in Wyre Forest Case Study - The Story Shop - Bringing Mental Health Stories to Life Case Study - Rose Vital Tray Case Study - MSK – From Challenged to Great! Case Study - Managing Self-Harm in North Tyneside Schools Case Study - See it My Way; Transforming Complaints and Concerns Case Study - Hospital Alcohol Liaison Team Case Study - Benefits of Early Resolution in the Complaints Process Case Study - Healthy Bones Mobile Service Case Study - Supporting Families After Bereavement - Daisy Bereavement Centre Case Study - Bringing Information to Life for People with Learning Disabilities Case Study - Building a Carer Friendly Organisation Case Study - MCHFT Surgical Ambulatory Care Unit Case Study - Developing a Patient-centred Service for Neuroendocrine Cancer across South Wales through Commissioning and Co-production Case Study - Patient Diaries in Intensive Care Case Study - Hetty's Hospital Case Study - Learning Disability Communication Flashcards Case Study - Mid Cheshire Hospitals Endoscopy Team - Withdrawal of Consent Case Study - #RehabLegend Case Study - Knead to Chat Case Study - The Young Carer Identification Card: Uncovering a Hidden Population Case Study - The Chief Nurse Excellence in Care Fellowship Programme Case Study - Nobody is ‘just a ….’. Empowering Support Staff Case Study - Carer2Theatre - Improving the Theatre Experience for Confused Adult Patients Case Study - Type 1 Kidz - The Impact of Engaging Children and Young People with Type 1 Diabetes and Their Families to a Peer Support Project Case Study - Acute Medical Unit – To Take Out Medications Project