Wherever possible we should be inviting and welcoming the “patient voice” to ensure we are focusing on what matters. This category is to put the spotlight on patients/ patient groups who have shared their experience/time/expertise to make a difference.

This could be a formal advocate, an expert by experience, a family member or carer or indeed a group. We know there are so many examples it will be difficult to describe here, so if you feel you have someone who should be recognised, please get in touch and we can help you with the details.

This category is about reflecting the critical role of patients or patient groups in improving the experience.

This category will not require a presentation to be prepared.