PENNA FINALISTS ANNOUNCED!

PENNA new logo

We are now delighted to announce the shortlisted finalists below for the next Patient Experience Network National Awards! Once again we had an exceptional array on entries and we thank our judges for their time and feedback on all submissions.

We would like to thank all entrants and say a huge Congratulations to all those that are carrying out such marvellous Patient Experience projects up and down the country.

We will be going back to The Rep Theatre in Birmingham on Thursday 1st March 2018 to celebrate all things Patient Experience with you!  To register to attend please use the following link: www.regonline.co.uk/PENNARegistration. Please do get the date in your diary and we can’t wait to see you there!

Access to Information
Barking, Havering and Redbridge University Hospitals NHS Trust “Getting to Know Us”
Healthy London Partnership NHSGo – 1 year on, a health app designed by young people for young people
Investing in Children Type 1 Kidz – The Impact of Engaging Children and Young People with Type 1 Diabetes and Their Families to a Peer Support Project.
Purple Rainbow Supporting Pancreatic Cancer UK Purple Rainbow Pancreatic Cancer Stories
Bringing Patient Experience Closer to Home
Birmingham Community Healthcare NHS FT The Birmingham School Health Advisory Service School Nurse Ambassador Programme
Fresenius Kabi & Calea UK Ltd Elevating the patient voice
NHS Blood & Transplant Implementation of a Service for the Provision of Allogeneic Serum Eyedrops
Plymouth Hospitals NHS Trust Healthy Bones Mobile Service
Championing the Public
Birmingham Women’s and Children’s NHS FT Listening to our Non-English speaking families
Healthwatch Essex 555 Model of Engagement
Hywel Dda University Health Board Partnering for Person-Centred Mental Health
North of England Commissioning Support Unit Path to Excellence Transformation Programme
Public Health Wales Listening and Learning from Children and Young People
South Staffordshire & Shropshire Healthcare NHS FT Service User Involvement and Empowerment in Acute Mental Health and Forensic Services
Commissioning for Patient Experience
NHS Southwark Clinical Commissioning Group Developing Care Coordination with People with Multiple Long-term Conditions
PPL & West London CCG My Care, My Way Learning Labs
South Devon and Torbay Clinical Commissioning Group – Northern, Eastern and Western Devon Clinical C “Yellow Card”
Communicating Effectively with Patients and Families
Barking, Havering and Redbridge University Hospitals NHS Trust Learning Disability Communication flashcards
Global Initiative Ltd Hetty’s Hospital
Gloucestershire Hospitals NHS FT Deaf Communication Cards – Promoting Effective Communication with Deaf Patients
Northumbria Healthcare NHS FT Pilot Use of an Assistive Hearing Device with Patients Who Have a Hearing Impairment.
Plymouth Hospitals NHS Trust Providing patients, visitors and staff with more choice for hearing services
Continuity of Care
Barking, Havering and Redbridge University Hospitals NHS Trust Using Age UK Care Navigators/Volunteers to Carry Out Advance Care Planning Conversations
Derby Teaching Hospitals NHS FT Keeping You In The Loop
NHS Blood & Transplant Implementation of a Service for the Provision of Allogeneic Serum Eyedrops
Northumbria Healthcare NHS FT Palliative Care Northumbria
Nottingham University Hospital NHS Trust End of Life Care Improvement Collaborative Project
Patient Insight for Improvement
Accessibility
Barking, Havering and Redbridge University Hospitals NHS Trust Supporting Families after Bereavement – Daisy Bereavement Centre
Birmingham Women’s and Children’s NHS FT Listening to our Non-English Speaking Families
Derby Teaching Hospitals NHS FT Flower Sculptures for Cancer Services
Outstanding Contribution
Mid Cheshire Hospitals NHS FT Acute Medical Unit – To Take Out Medications Project
Mid Yorkshire Hospitals Improving End of Life Care Experience
Milton Keynes University Hospital NHS FT Hug in a Bag
Northumbria Healthcare NHS FT Introducing a Birth Reflection Pathway in Maternity Services
Northumbria Healthcare NHS FT Pilot Use of an Assistive Hearing Device with Patients Who Have a Hearing Impairment.
Purple Rainbow Supporting Pancreatic Cancer UK Purple Rainbow Pancreatic Cancer Stories
Other NHS Funded
NHS Blood & Transplant Implementation of a Service for the Provision of Allogeneic Serum Eyedrops
Nottingham University Hospital NHS Trust Skin to Skin Jackets Initiative for Birthing Partners
PPL & West London CCG West London – My Care, My Way Learning Labs
St Mary’s Sexual Assault Referral Centre Bringing Information to Life for People with Learning Disabilities
Staff
Gloucestershire Hospitals NHS FT Small Steps – Big Changes
Manchester University NHS FT Using Insight for Improvement
Northampton General Hospital NHST “Keep Connected”- Engaging the Patient & Nursing Services Team in Collecting Patient & Carer Feedback
Virgin Care Feel The Difference
Innovative Use of Technology/Social Media
Global Initiative Ltd Hetty’s Hospital
Healthy London Partnership NHSGo – 1 year on, developing social media insight
St Mary’s Sexual Assault Referral Centre Bringing Information to Life for People with Learning Disabilities
Walsall Healthcare NHS Trust Informed and Empowered
Measuring, Reporting and Acting
Hertfordshire Partnership University NHS FT Inpatient Survey Review
Mid Cheshire Hospitals NHS FT Acute Medical Unit – To Take Out Medications Project
Northampton General Hospital NHST “Keep Connected”- Engaging the Patient & Nursing Services team in collecting patient & carer feedback
Northumbria Healthcare NHS FT Using Patient Experience Data for Service Improvement
Tees, Esk and Wear Valley NHS Trust Making best use of technology to collect, report and use feedback to improve services
The Ipswich Hospital NHS Trust Lavenham Ward Supporting Family Carers & Frailty Initiative
Partnership Working to Improve the Experience
Barking, Havering and Redbridge University Hospitals NHS Trust Withdrawal of critical care at home
Derby Teaching Hospitals NHS FT Flower Sculptures for Cancer Services
Great Ormond Street Hospital National Young People’s Forums/Advisory Group Meet Up
Hywel Dda University Health Board Partnering for Person-Centred Mental Health
Mid Cheshire Hospitals NHS FT In This Moment- Dance and Dementia Project
Northumbria Healthcare NHS FT Palliative Care Northumbria
Personalisation of Care
Barking, Havering and Redbridge University Hospitals NHS Trust Holistic Approach to Patient Experience in Critical Care
Liverpool Women’s NHS FT Being in Control: Listening to Women’s Choices and Personalised Maternity Budgets
Milton Keynes University Hospital NHS FT Hug in a Bag
Nottingham University Hospital NHS Trust End of Life Care Improvement Collaborative Project
Plymouth Hospitals NHS Trust Patient Diaries in Intensive Care
Sandwell and West Birmingham Hospitals NHS Trust The Triple “D” Team and pathway – Meeting the needs of patients with Dementia, Delirium and Distress
Staff Engagement/Improving Staff Experience
Gloucestershire Hospitals NHS FT Small Steps – Big changes
Manchester University NHS FT IQP – A firm foundation for an Accreditation Scheme
Milton Keynes University Hospital NHS FT P2P – Peer to Peer Listening Service
The Dudley Group NHS FT Improving the experience of patients with a Learning Disability
Strengthening the Foundation
Healthwatch Essex 555 Model of Engagement
Northumbria Healthcare NHS FT Introducing a Birth Reflection Pathway in Maternity Services
Plymouth Hospitals NHS Trust Empowering care in partnership: #letsbeopen campaign
The Ipswich Hospital NHS Trust Involving patient leaders in human factors training
Virgin Care Feel The Difference
Support for Caregivers, Friends and Family
Barking, Havering and Redbridge University Hospitals NHS Trust “Getting to know us”
Investing in Children Type 1 Kidz – The Impact of Engaging Children and Young People with Type 1 Diabetes and Their Families to a Peer Support Project.
Mid Yorkshire Hospitals Improving End of Life Care Experience
Milton Keynes University Hospital NHS FT Dementia Initiatives
Plymouth Hospitals NHS Trust Bereavement Bags
The Ipswich Hospital NHS Trust Lavenham Ward Supporting Family Carers & Frailty Initiative
Team of the Year
Cardiff and Vale University Health Board Cardiff and Vale Patient Experience Team
Derby Teaching Hospitals NHS FT Derby Patient Experience Team
Great Ormond Street Hospital The Patient Experience Team of the Year –  Including Pals
Northumbria NHS Foundation Trust Patient Experience Team
Turning it Around When it Goes Wrong
Mid Cheshire Hospitals NHS FT Mid Cheshire Hospitals Endoscopy Team – Withdrawal of consent
Northampton General Hospital NHST “Meet the Matrons”
Plymouth Hospitals NHS Trust Empowering care in partnership: #letsbeopen campaign
South Staffordshire & Shropshire Healthcare NHS FT Service User Involvement and Empowerment in Acute Mental Health and Forensic Services