In this category, the judges are looking for examples where commissioners have undertaken initiatives to better shape the experience of care. This includes examples where commissioners have worked closely with providers, focussing on a shared approach across the patient journey. Special attention will be given to those who have included the patient voice and lived experience. Co-creation is a key way to involve patients from the start.
This category is open in any organisation which commissions healthcare services or is involved in commissioning.
PENNA 2024 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| Commissioning for Patient Experience | ||
| WINNERClick here to watch the Winner’s present their project live at PENNA24. | Bristol Health Partners | Common Ambition Bristol – a coproduction partnership project to improve the sexual health of people of African and Caribbean heritageClick here to read more about the project. |
| Cheshire and Wirral Partnership NHS Foundation Trust | Amplifying voices: Expert by Experience led decision making in regional Lead Provider CollaborativesClick here to read more about the project. | |
| Lancashire and South Cumbria NHS Foundation Trust | The Retreat@BirchwoodClick here to read more about the project. | |
| RUNNER UP | Northern Health and Social Care Trust (NHSCT) | Connect NorthClick here to read more about the project. |
PENNA 2023 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| Commissioning for Patient Experience | ||
| Winner | Cheshire and Wirral Partnership NHS Foundation Trust | Driving service improvements through provider collaborative partnerships across the North West |
| Runner Up | Hywel Dda University Health Board | Arts Boost – Improving Children and Young Peoples Mental Health through Art |
| South Tyneside and Sunderland NHS Foundation Trust | Improvement in Community Midwifery Services Within South Tyneside and Sunderland NHS Foundation Trust | |
| South Tyneside and Sunderland NHS Foundation Trust | Sunderland Royal Hospital Maternity Entrance Mural Project | |
| Stand | Involvement activity to review respite provision in South Tyneside. Submitted on behalf of the North East and North Cumbria ICB | |
PENNA 2022 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| Bristol, North Somerset & South Gloucestershire Clinical Commissioning Group | Improving Emergency Access for Autistic People |
| RUNNER UP Cheshire & Wirral Partnership NHS Foundation Trust Lead Provider Collaborative Commissioning Team |
Lead Provider Collaboratives – Level Up – Young people, EmpowerED and Carers/families Provider Collaboratives |
| Medirest – part of Compass Group UK & Ireland | Positive Impressions |
| WINNER NHS Kent and Medway |
Co-producing a Long Covid Assessment and Support Service for Kent and Medway |
| Public Health Agency | Valuing Feedback through an Online User Feedback Service |
| University Hospitals of North Midlands NHS Trust | Patient Experience Network Awards Penna 2022. |
PENNA 2021 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| NHS Cambridgeshire and Peterborough Clinical Commissioning Group | The Raham Project | RUNNER UP | |
| PPL | How do you open a hospital in a month? | WINNER | |
PENNA 2017 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| South Devon & Torbay CCG – Northern, Eastern & Western Devon CCG | Yellow Card | WINNER Download Presentation |
| NHS Southwark CCG | Developing Care Coordination with People with Multiple Long Term Conditions | RUNNER UP Download Presentation |
| PPL & West London CCG | West London My Care My Way Learning Labs | Download Presentation |
PENNA 2015 – Commissioning for Patient Experience Winner, Runner Up & Finalists
| WINNER: NHS North of England Commissioning Support
Watch the winners presentation here. |
Deciding Together: Developing a New Vision for Mental Health Services |
| RUNNER UP: Bedfordshire Clinical Commissioning Group | Involving Service Users and Carers in the Selection of New Mental Health and Learning Disability Providers |
| FINALISTS: Dudley Clinical Commissioning Group | Integrated Patient Experience Reporting |
| NHS Arden & GEM CSU in partnership with Coventry & Rugby CCG, South Warwickshire CCG, Warwickshire North CCG, Coventry & Warwickshire Partnership NHS Trust and South Warwickshire Foundation NHS Trust | Improving Maternal Mental Health Services in Coventry and Warwickshire |
| NHS Leeds West CCG | PEP: Patient Empowerment Project |