This category includes examples where commissioners have undertaken initiatives to better shape the experience of care. This includes examples where commissioners have worked closely with providers, focusing on a shared approach across the patient journey.

If you have examples of what good commissioning for patient experience looks like then why not put forward a submission now? What better way to acknowledge the great work of your team, share your good practice and gain recognition for the superb initiatives you have implemented?

Potential participants could be any commissioners including:
CCGs / CSUs

NHS England
Local Authorities
Housing Associations
Care Homes and other institutions

PENNA 2017 – Commissioning for Patient Experience Winner, Runner Up & Finalists

South Devon & Torbay CCG – Northern, Eastern & Western Devon CCG Yellow Card WINNER
Download Presentation
NHS Southwark CCG Developing Care Coordination with People with Multiple Long Term Conditions RUNNER UP
Download Presentation
PPL & West London CCG West London My Care My Way Learning Labs Download Presentation

PENNA 2015 – Commissioning for Patient Experience Winner, Runner Up & Finalists

WINNER: NHS North of England Commissioning Support

Watch the winners presentation here.

Deciding Together: Developing a New Vision for Mental Health Services
RUNNER UP: Bedfordshire Clinical Commissioning Group Involving Service Users and Carers in the Selection of New Mental Health and Learning Disability Providers
FINALISTS: Dudley Clinical Commissioning Group Integrated Patient Experience Reporting
NHS Arden & GEM CSU in partnership with Coventry & Rugby CCG, South Warwickshire CCG, Warwickshire North CCG, Coventry & Warwickshire Partnership NHS Trust and South Warwickshire Foundation NHS Trust Improving Maternal Mental Health Services in Coventry and Warwickshire
NHS Leeds West CCG PEP: Patient Empowerment Project