This category includes examples where commissioners have undertaken initiatives to better shape the experience of care. This includes examples where commissioners have worked closely with providers, focusing on a shared approach across the patient journey.
If you have examples of what good commissioning for patient experience looks like then why not put forward a submission now? What better way to acknowledge the great work of your team, share your good practice and gain recognition for the superb initiatives you have implemented?
Potential participants could be any commissioners including:
CCGs / CSUs
Care Homes and other institutions
PENNA 2017 – Commissioning for Patient Experience Winner, Runner Up & Finalists
|South Devon & Torbay CCG – Northern, Eastern & Western Devon CCG||Yellow Card||WINNER
|NHS Southwark CCG||Developing Care Coordination with People with Multiple Long Term Conditions||RUNNER UP
|PPL & West London CCG||West London My Care My Way Learning Labs||Download Presentation|
PENNA 2015 – Commissioning for Patient Experience Winner, Runner Up & Finalists
|WINNER: NHS North of England Commissioning Support
Watch the winners presentation here.
|Deciding Together: Developing a New Vision for Mental Health Services|
|RUNNER UP: Bedfordshire Clinical Commissioning Group||Involving Service Users and Carers in the Selection of New Mental Health and Learning Disability Providers|
|FINALISTS: Dudley Clinical Commissioning Group||Integrated Patient Experience Reporting|
|NHS Arden & GEM CSU in partnership with Coventry & Rugby CCG, South Warwickshire CCG, Warwickshire North CCG, Coventry & Warwickshire Partnership NHS Trust and South Warwickshire Foundation NHS Trust||Improving Maternal Mental Health Services in Coventry and Warwickshire|
|NHS Leeds West CCG||PEP: Patient Empowerment Project|