In a complex environment, partnership working is becoming more common, and this category includes examples where several (two or more) organisations have worked closely together, with the shared aim of improving the experience. This could be for patients, their friends and families or caregivers, or indeed staff. The partners may be healthcare partners or beyond healthcare, for example in the past this has included retail, football clubs, the Samaritans.
If you have some examples of how you have worked in collaboration or partnership to improve the experience, then why not put forward a submission now? What better way to acknowledge the great work of your team, share your successful practice and gain recognition for the superb initiatives you have implemented?
Open to all, including where Professional services or commercial organisations are the lead.
PENNA 2023 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| Winner | Nottingham University Hospitals NHS Trust | Cancer Prehabilitation Service |
| Runner up | Birmingham Women’s and Children’s NHS Foundation Trust | BWC Patient Experience – One Stop Advice Shop |
| Cheshire and Wirral Partnership NHS Foundation Trust | Driving service improvements through provider collaborative partnerships across the North West | |
| North East & Cumbria Learning Disability Network | Skills for Living with Type 2 Diabetes | |
| Nottingham University Hospitals NHS Trust | High Intensity Service User | |
| Shrewsbury and Telford Hospital NHS Trust | Establishing an Independent Complaints Review Group | |
| Surrey and Sussex Cancer Alliance | “What happened next after my cancer screening result was abnormal?” Videos for people with Learning Disabilities and Autism-Improving access and patient experience in cancer screening | |
| University Hospital Bristol and Weston | Bristol Sight Loss Council – making connections: building relationships |
PENNA 2022 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| Barking, Havering and Redbridge University Hospitals NHS Trust | Daisy Volunteer Project |
| RUNNER UP Barts Health NHS Trust |
Barts Health and North East London Partnership – Working Together to Get The Vaccine Where It’s Most Needed |
| Betsi Cadwaladr Health Board | Long Covid Partnership Group |
| Birmingham Women’s and Children’s NHS Foundation Trust | Cultural Competencies Project |
| Nottingham University Hospitals NHS Trust | Improving our Colorectal Cancer Pathway Patient Experience. |
| Oxford Health NHS Foundation Trust | Long COVID Rehabilitation – A Collaborative Approach to Development of Service Delivery |
| WINNER Dorset Integrated Care System |
Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative |
PENNA 20-21 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| National Clinical Homecare Association | On the Front Line – Behind extraordinary achievement you’ll always discover extraordinary collaboration | ||
| Nutricia | Working together to initiate change to improve patient’s experience | ||
| Serco Justice & Immigration | Modernising medication management in a prison setting | WINNER | |
| Tameside and Glossop Integrated Care NHS FT | Volunteering partnership approach to enhance patient experience | ||
| The Clatterbridge Cancer Centre | Clatterbridge Cancer Centre Liverpool – Inpatient Refreshment Service | ||
| University Hospitals of Leicester NHS Trust | Hepatitis C Micro-Elimination in HMP Stocken | ||
| Vita Health Group | Working in Partnership to develop an innovative digital chatbot to elevate the patient experience within primary care psychological therapy | RUNNER UP | |
PENNA 2019 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| University Hospitals of Leicester NHS Trust | Prostate Cancer Remote Monitoring | WINNER Download Slides |
| Liverpool University Hospitals NHS Foundation Trust | Samaritans in the Emergency Department |
RUNNER UP |
| Birmingham Women’s and Children’s NHS Foundation Trust | Noah’s Star | Download Slides |
| Royal Cornwall Hospitals NHS Trust | The Cornwall and Isles of Scilly End of Life Learning Path | Download Slides |
| Serco Health – University Hospital Wishaw | Normal is Great! Facilities for Elderly Patients and those Living with Dementia | Download Slides |
| Warrington and Halton Teaching Hospitals NHS Foundation Trust | Enhancing Patient Experience with Shared Reading | Download Slides |
PENNA 2018 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| Whittington Health | The Young Carer Identification Card | WINNER Download Presentation |
| Defence Medical Welfare Service | Caring for Those who Serve | RUNNER UP Download Presentation |
| PINNT in partnership with Inspiration Healthcare, Fresenius Kabi Ltd and Becton Dickinson | #verify. A Medical Tag for People on HAN | Download Presentation |
| NHS Blood and Transplant | Hospital Development Initiative to Increase Tissue Donation | Download Presentation |
| Surrey and Sussex Healthcare NHS Trust | Quick Access Dental Pathway for Vulnerable Children |
PENNA 2017 – Partnership Working to Improve the Experience Winner, Runner Up & Finalists
| Northumbria Healthcare NHS Foundation Trust | Palliative Care Northumbria | WINNER Download Presentation |
| Barking, Havering and Redbridge University Hospitals NHS Trust | Withdrawal of Critical Care at Home | RUNNER UP Download Presentation |
| Derby Teaching Hospitals NHS Foundation Trust | Flower Sculptures | Download Presentation |
| Great Ormond Street Hospital | National Young People’s Forums-Advisory Group Meet Up | Download Presentation |
| Hywel Dda University Health Board | Partnering for Person-Centred Mental Health | Download Presentation |
| Mid Cheshire Hospitals NHS Foundation Trust | Acute Medical Unit – To Take Out Medications Project | Download Presentation |