This category focusses on new or improved ways of integrating and providing continuity of care between healthcare providers and potentially Local Authorities and social care providers. This includes systems and processes to help provide continuity along the patient/service user pathway, ensuring integration and continuity of care from one professional to another.

A key focus is bringing the experience closer to the patients’/service users’ homes – this could be their actual home, their GP practice, community or local centres.

There will be an emphasis on service user involvement and inclusion.

Judges will be looking for examples of where agencies have been involved with the shared ambition of improving the patient or service user experience.

If you have some examples of how you have improved your patients’/service users’ experience through improving the continuity of their care, then why not put forward a submission now? What better way to acknowledge the great work of your team, share your new practices and gain recognition for the superb initiatives you have implemented?

This category is open to all.

PENNA 2022 – Integration and Continuity of Care Winner, Runner Up and Finalists


Bedfordshire, Luton and Milton Keynes Integrated Care Partnership
‘Patients Know Best’ Childhood Epilepsy Pilot Project
Cheshire & Wirral Partnership NHS Foundation Trust Lead Provider Collaborative Commissioning Team Lead Provider Collaboratives – Level Up – Young people,  EmpowerED and Carers/families Provider Collaboratives
NHS England Improvement Busting Cancer Myths in Our Communities
The Hospital and Community Navigation Service The Hospital & Community Navigation Service
Dorset Integrated Care System
Outpatient Assessment Clinics @ Dorset Health Village – Dorset’s ‘Think Big’ Initiative
University Hospitals of North Midlands NHS Trust Patient Experience Network Awards Penna 2022


PENNA 20-21 – Integration and Continuity of Care Winner, Runner Up and Finalists 

Cheshire East Integrated Care Partnership Child Health Hubs RUNNER UP
National Clinical Homecare Association On the Front Line – Behind extraordinary achievement you’ll always discover extraordinary collaboration RUNNER UP
Nottingham University Hospitals NHS Trust Stay at Home and Stay safe – we will get your medicines to you…..
Shrewsbury and Telford Hospitals NHS Trust Providing support and resources for people affected by cancer WINNER
Surrey Heartlands Health and Care Partnership If we change the beginning of the story, we change the whole story: Using Citizen and Workforce Insight to create and implement a Strategy for children and families

PENNA 2019 – Integration and Continuity of Care Winner, Runner Up and Finalists                                                  

Surrey Heartlands Health and Care Partnership Using Animation as a Medium to Help Clinicians Understand the Secondary Healthcare Experiences of Prisoners  

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Cardiff and Vale University Health Board Young Carers in Schools Award  

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Hywel Dda University Health Board Home Healthcare – Home Support Team Download Slides
Liverpool University Hospitals NHS Foundation Trust Samaritans in the Emergency Department Download Slides
Tameside and Glossop Strategic Commission & Tameside and Glossop Integrated Care Foundation Trust  

Partnership Engagement Network (PEN)

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PENNA 2018 – Integration and Continuity of Care Winner, Runner Up and Finalists 

Mid Cheshire Hospitals NHS Foundation trust Surgical Ambulatory Care Unit WINNER
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Barking, Havering and Redbridge University Hospital’s Trusted Assesor Working in Collab RUNNER UP
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Ashford and St Peters Hospitals NHS Foundation Trust What Matters to Me Download Presentation
Cardiff and Vale University Health Board GP Carers Accreditation Scheme Download Presentation
Mid Cheshire – Central Cheshire Integrated Care Partnership Community Matron to Advanced Community Practitioner Download Presentation
Hywel Dda University Health Board MACAM Project Download Presentation

PENNA 2017 – Integration and Continuity of Care Winner, Runner Up and Finalists 

NHS Blood & Transplant Implementation of a Service for the Provision of Allogeneic Serum Eyedrops WINNER
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Northumbria Healthcare NHS Foundation Trust Palliative Care Northumbria RUNNER UP
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Barking, Havering & Redbridge University Hospitals NHS Trust Using Age UK Care Navigators Download Presentation
Derby Teaching Hospitals NHS Foundation Trust Keeping You in the Loop Download Presentation
Nottingham University Hospitals NHS Trust End of Life Care Improvement Collaborative Project Download Presentation