Thank you for considering entering the PEN National Awards – the only awards of their kind uniquely dedicated to celebrating the wonderful work being undertaken to improve the experience of care.

PENNA2020 timelines:

We are changing the timelines for 2020 in response to feedback.

Firstly we would like to say a huge “Thank You” for all your words of support and encouragement for the PEN National Awards this year.  It seems that they are perhaps, even more important to you than usual, as a beacon of positivity in this challenging world.

However, we are really aware of increased workload and pressure on many of our organisations as the new Covid variant gains traction across the UK.  Although we have received more interest than usual at this stage of the process, for many who want to join in, entering the Awards cannot be their focus at the moment.   In addition, those who entered and a PENNA Award, last September have really not had the time to truly celebrate and enjoy their success.

As a result we are proposing an extension of the Awards until later in the year.  We are currently consulting with our partners and canvassing opinion – we will confirm the new dates in the next week or so but anticipate this will be an extension of a couple of months to be clear of the current pressures.

So – entries for all the Awards, will NOT close Friday (29th January) – BUT please do keep sending your entries in, if you can (and if you have done so already – thank you!).  You can make changes to these at any stage until we close… we will be in touch very shortly so watch out for further news!!!

Key dates to follow

Please call 03333 447060 or email awards@patientexperiencenetwork.org to find out more and register now!

Provisional dates for the 2020 awards WERE as follows (Please note  NEW DATES will be issued shortly):

30th October  – Open for entries

29th January 2021 – Close for entries

26th February 2021 – Shortlist announced

19th – 22nd April 2021 – Awards Conference on-line

29th April 2021 – Awards Ceremony and overall announcements

 

PENNA fees (plus VAT)

Fees for PENNA2020 are as follows:

 First entry: £199 – includes link for virtual conference and party-box

Subsequent entries: £119 – additional link provided

Attendance at event: £199 – for non-entrants

Please note paying members are eligible to 30% discount on fees

Register to enter or to attend PENNA

Please call 03333 447060 or email awards@patientexperiencenetwork.org if you have any specific questions about entering or would like to register your interest in attending.

 

Your Entry for PENNA

  General Categories
1 Commissioning for Patient Experience
2 Strengthening the Foundation
3 Support for Caregivers, Friends, and Family
4 Measuring, Reporting and Acting
5 Using Insight for Improvement
6 Communicating Effectively with Patients and Families
7 Integration and Continuity of Care
8 Personalisation of Care
9 Environment of Care
10 Staff Engagement/ Improving Staff Experience
11 Including Social Care to Improve the Experience
12 Partnership Working to Improve the Experience
13 Innovative Use of Technology/Social/Digital Media
14 Turning it Around
15 Engaging and Championing the Public
16 Patient Experience Team of the Year (including complaints and PALs)
17 CPES Award
  Individual Categories
18 Patient Experience Advocate of Tomorrow
19 Patient Experience Transformer of Tomorrow
20 Patient Experience Professional of the Year (including complaints and PALs)
21 Patient Experience Manager of the Year (including complaints and PALs)
22 Fiona Littledale Award

Click here to download a Full Category Listing.

If you want to check which is most suitable category for you project please contact the team on 03333 447060 or email awards@patientexperiencenetwork.org

Once you have registered for the Awards, we recommend you have a look at the Judging Criteria, Marking Guidelines and Submission Forms as you get ready to prepare your on-line submission.

The following are General Entry Categories

1. Commissioning for Patient Experience
2. Strengthening the Foundation
3.Support for Caregivers, Friends & Family
4.Measuring, Reporting & Acting
5. Using Insight for Improvement (Subcategories; NHS Funded, Inequality of Care & Accessibility, Integrated Care Systems, Innovation in Insight & Staff Feedback)
6.Communicating Effectively with Patients and Families
7.Integration & Continuity of Care
8.Personalisation of Care
9.Environment of Care
10. Staff Engagement/ Improving Staff Experience
11. Including Social Care to Improve the Experience
12. Partnership Working to Improve the Experience
13. Innovative Use of Technology/Social/Digital Media
14. Turning it Around
15. Engaging and Championing the Public
17.CPES Award

Download the Preparation Copy of the General Entry Form here. 

The following are Individual or Team Categories:

16. Team of the Year (Including Complaints and PALS)
18. Patient Experience Advocate of Tomorrow
19. Patient Experience Transformer of Tomorrow
20. Patient Experience Professional of the Year (Including Complaints and PALs)
21. Patient Experience Manager of the Year (Including Complaints and PALs)
22. Fiona Littledale Award

Download the Preparation Copy off the Individual and Team Entry Form here. 

Don’t forget, to register to enter please contact the team on 03333 447060 or email awards@patientexperiencenetwork.org