Thank you for considering entering the PEN National Awards – the only awards of their kind uniquely dedicated to celebrating the wonderful work being undertaken to improve the experience of care.
We are changing the timelines for 2020 in response to feedback.
Firstly we would like to say a huge “Thank You” for all your words of support and encouragement for the PEN National Awards this year. It seems that they are perhaps, even more important to you than usual, as a beacon of positivity in this challenging world.
However, we are really aware of increased workload and pressure on many of our organisations as the new Covid variant gains traction across the UK. Although we have received more interest than usual at this stage of the process, for many who want to join in, entering the Awards cannot be their focus at the moment. In addition, those who entered and a PENNA Award, last September have really not had the time to truly celebrate and enjoy their success.
As a result we are proposing an extension of the Awards until later in the year. We are currently consulting with our partners and canvassing opinion – we will confirm the new dates in the next week or so but anticipate this will be an extension of a couple of months to be clear of the current pressures.
So – entries for all the Awards, will NOT close Friday (29th January) – BUT please do keep sending your entries in, if you can (and if you have done so already – thank you!). You can make changes to these at any stage until we close… we will be in touch very shortly so watch out for further news!!!
Key dates to follow
Please call 03333 447060 or email email@example.com to find out more and register now!
Provisional dates for the 2020 awards WERE as follows (Please note NEW DATES will be issued shortly):
30th October – Open for entries
29th January 2021 – Close for entries
26th February 2021 – Shortlist announced
19th – 22nd April 2021 – Awards Conference on-line
29th April 2021 – Awards Ceremony and overall announcements
PENNA fees (plus VAT)
Fees for PENNA2020 are as follows:
First entry: £199 – includes link for virtual conference and party-box
Subsequent entries: £119 – additional link provided
Attendance at event: £199 – for non-entrants
Please note paying members are eligible to 30% discount on fees
Register to enter or to attend PENNA
Please call 03333 447060 or email firstname.lastname@example.org if you have any specific questions about entering or would like to register your interest in attending.
Your Entry for PENNA
|1||Commissioning for Patient Experience|
|2||Strengthening the Foundation|
|3||Support for Caregivers, Friends, and Family|
|4||Measuring, Reporting and Acting|
|5||Using Insight for Improvement|
|6||Communicating Effectively with Patients and Families|
|7||Integration and Continuity of Care|
|8||Personalisation of Care|
|9||Environment of Care|
|10||Staff Engagement/ Improving Staff Experience|
|11||Including Social Care to Improve the Experience|
|12||Partnership Working to Improve the Experience|
|13||Innovative Use of Technology/Social/Digital Media|
|14||Turning it Around|
|15||Engaging and Championing the Public|
|16||Patient Experience Team of the Year (including complaints and PALs)|
|18||Patient Experience Advocate of Tomorrow|
|19||Patient Experience Transformer of Tomorrow|
|20||Patient Experience Professional of the Year (including complaints and PALs)|
|21||Patient Experience Manager of the Year (including complaints and PALs)|
|22||Fiona Littledale Award|
If you want to check which is most suitable category for you project please contact the team on 03333 447060 or email email@example.com
Once you have registered for the Awards, we recommend you have a look at the Judging Criteria, Marking Guidelines and Submission Forms as you get ready to prepare your on-line submission.
The following are General Entry Categories
1. Commissioning for Patient Experience
2. Strengthening the Foundation
3.Support for Caregivers, Friends & Family
4.Measuring, Reporting & Acting
5. Using Insight for Improvement (Subcategories; NHS Funded, Inequality of Care & Accessibility, Integrated Care Systems, Innovation in Insight & Staff Feedback)
6.Communicating Effectively with Patients and Families
7.Integration & Continuity of Care
8.Personalisation of Care
9.Environment of Care
10. Staff Engagement/ Improving Staff Experience
11. Including Social Care to Improve the Experience
12. Partnership Working to Improve the Experience
13. Innovative Use of Technology/Social/Digital Media
14. Turning it Around
15. Engaging and Championing the Public
The following are Individual or Team Categories:
16. Team of the Year (Including Complaints and PALS)
18. Patient Experience Advocate of Tomorrow
19. Patient Experience Transformer of Tomorrow
20. Patient Experience Professional of the Year (Including Complaints and PALs)
21. Patient Experience Manager of the Year (Including Complaints and PALs)
22. Fiona Littledale Award
Don’t forget, to register to enter please contact the team on 03333 447060 or email firstname.lastname@example.org