Webinar: Best practice from the Picker Experience Network Awards 2025
Webinar: Unlocking funding for patient experience improvement
By connecting colleagues who have successfully sourced funding or written strong bids with teams looking to take their projects forward, the session aims to give people the knowledge, confidence, and tools to progress work they believe in.
Picker Hosted Webinar: Preparing a Successful Entry - PENNA24 - 25th June 2024
Picker Hosted Webinar: Spotlighting Excellence in Patient Experience - PENNA23 - 22nd November 2023
Picker Hosted Webinar: How to prepare a successful entry for PENNA 2023
Using Insight for Improvement - PENNA22 - 8th March 2023
Helen Lee, Experience of Care Lead, NHS England
Ray's Story
The Shrewsbury & Telford Hospitals NHS Trust, Cancer Information, Support & Wellbeing App, Leah Morgan
Dorset's "Think Big" Recovery Programme Outpatient Assessment Clinic @ Dorset Health Village , University Hospitals Dorset NHS FT, Jonathan Wright
Oxford Health NHS Foundation Trust , Long COVID Rehabilitation - a collaborative approach to development of service delivery, Emma Tucker
Birmingham Women's and Children's NHS Foundation Trust, Cultural Competencies Project, Carla Johnson
Kent & Medway, I have been referred for tests to investigate possible cancer - what does this mean for me?, Tracey Ryan
Cheshire & Wirral Partnership NHS Foundation Trust Lead Provider Collaborative Commissioning Team, Lead Provider Collaboratives - Level Up - Young people, EmpowerED and Carers/families Provider Collaboratives, Jenny Scott
BLMK ICP, ‘Patients Know Best’ Childhood Epilepsy Pilot Project, Usha Panchal
Patients Know Best - Lily's Story
Certificate of Attendance
Using Insight for Improvement - PENNA22 - 28th February 2023
Sian Harris, Experience of Care Lead, NHS England
Ray's Story
Helen Green, Dementia UK, Closer to Home Virtual Clinic Project
Onyinye Enwezor , Nottingham University Hospital NHS Trust, Maintaining Patient Dignity – The BAME Wig Project
Stacey Dobson Gurney, Medirest, Positive Impressions
Jim Gabriel , Card Medic, Using CardMedic to Improve Patient Confidence
Gemma Machell, Nutricia, People Matter; Implementing Local Solutions for Local People
Julie Tucker, North East and Cumbria Learning Disability Network, Be Cancer Aware
Grace Allick, Barking, Havering and Redbridge University Hospitals NHS Trust, Daisy Volunteers
Certificate of Attendance
Using Insight for Improvement - PENNA22 - 14th December 2022
Download the Slides - Nottingham University Hospitals NHS Trust, Improving our colorectal cancer pathway patient experience
Watch the Presentation - Nottingham University Hospitals NHS Trust, Improving our colorectal cancer pathway patient experience
Download the Slides - North East Ambulance Service NHS FT, Measuring Patient Experience
Watch the Presentation - North East Ambulance Service NHS FT, Measuring Patient Experience
Download the Slides - NHS England Update – Claire Marshall, Experience of Care Lead
Download the Slides - United Lincolnshire Hospitals NHS Trust, SUPERB – Single Unified Patient Experience Reporting Board
Watch the Presentation - North East and Cumbria Learning Disability Network, Be Cancer Aware
Download the Slides - University Hospitals Dorset, Outpatient Assessment Clinics @ Dorset Health Village - Dorset's 'Think Big' Initiative
Watch the Presentation - University Hospitals Dorset, Outpatient Assessment Clinics @ Dorset Health Village - Dorset's 'Think Big' Initiative
Download the Slides - Nutricia, People matter, implementing local solutions for local teams
Picker Hosted Webinar - Preparing a Successful PENNA Entry 2022
Using Insight for Improvement - CYP - 26th April 2022
Richard Owen - Deputy Director, Children and Young People's Transformation - NHS England
Little Journey - A Childrens Healthcare Procedure Preparation and Support Tool
Child Health Hubs - Cheshire East Integrated Care Partnership
Christmas Isn't Cancelled - University Hospitals of Bristol & Weston NHS FT
Virtual Youth Involvement Group - University Hospitals of Bristol & Weston NHS FT
ACTIVE (The Children and Young People's Board) - Cambridge University Hopsitals NHS FT
Using Insight for Improvement - Birmingham - 1st October 2019
Sleep-Kits-Derby-Burton-University-Hospitals-NHS-Foundation-Trust (1)
Surgical-Ambulatory-Care-Unit-Mid-Cheshire-Hospitals-FT (1)
Chief-Nurse-Excellence-in-Care-Fellowship-Program-Nottingham-University-Hospitals (1)
Sucess-of-Takeover-Day-in-Child-Health-Royal-Cornwall-Hospitals-Trust (1)
Memory-Menu-Presentation-Nottingham-University-Hospitals-NHS-Trust (1)
Carer2Theatre-Nottingham-University-Hospitals-NHS-Trust (1)
Support-for-Caregivers-Friends-and-Family-Nottinghamshire-Healthcare-Building-a-Carer-Friendly-Organisation (1)
Download Link
Using Insisght for Improvement - London - 9th October 2019
DMWS-Project-South-Jason-Stone
Partnership-Working-to-Improve-the-Experience-Whittington-Health-The-Young-Carer-Identification-Card
When-Cells-Have-Misbehaved-Fruit-Fly-Collective (1)
Hospice-UK-Fresh-Eyes-Lesley-Goodburn (1)
what-matters-for-penna-info-day- (1)
Staff-Engagement-Insight-for-Improvement-LTHT-Making-FFT-Fabulous-no-crib-notes (1)
Michelle-Sheldrick (1)
It’s My Health – Youth Voice, James Allan, Kettering General Hospital NHS Foundation Trust