Pages
- About us
- Associates
- Awards 2025
- Award Categories & FAQs
- Cancer Experience of Care Award
- Commissioning for Patient Experience
- Communicating Effectively with Patients and Families
- Engaging & Championing the Public
- Environment of Care
- Fiona Littledale Award
- Including Social Care to Improve the Experience
- Innovative Use of Technology, Social and Digital Media
- Integration & Continuity of Care
- Making Complaints Count
- Measuring, Reporting & Acting – Using Insight for Improvement
- Medical Education for Professionals
- Partnership Working to Improve the Experience
- Patient Experience Manager of the Year
- Patient Experience Professional of the Year
- PENNA 20-21
- PENNA 2022
- PENNA 2023
- PENNA 2024
- PENNA2013/2014
- PENNA2015
- PENNA2016
- PENNA2019
- Personalisation of Care
- Purchase Awards Tickets
- Staff Engagement and Improving the Staff Experience
- Strengthening the Foundation
- Student Patient Experience Advocate of Tomorrow
- Student Patient Experience Educator of Tomorrow
- Support for Caregivers, Friends & Family
- Team of the Year
- Turning it Around
- Using Insight for Improvement
- Webinar: How to Prepare a Successful PENNA Entry
- PENNA2018
- PENNA2017
- Cart
- Checkout
- Contact
- Cookies and Privacy
- DAISY Foundation
- Home
- Memberships
- My account
- Partners
- Patient Contribution
- Payment Accepted
- Payment Accepted
- Products
- Resources
- Shop
- Sitemap
- Supporters
- Test Page
- Working With
Posts by category
- Category: Award News
- PENNA 2019 (10/17/2019)
- Category: Blog
- Henry’s Blog – October 2020 (12/05/2019)
- Henry’s Blog – December 2020 (12/04/2019)
- Clare Enston Blog – Staying Connected Virtually (12/03/2019)
- Richard Littledale’s Blog – Celebrating the latest Fiona Fund Recipient (12/02/2019)
- Henry’s Blog – January 2021 (01/01/2019)
- Henrys Blog – July 2021 (07/30/2018)
- A New Beginning for Northern Cancer Voices (01/25/2017)
- Introducing The Daisy Foundation (01/21/2017)
- Category: Press Releases
- Birmingham and Walsall NHS teams scoop prestigious Patient Experience awards (10/18/2019)
- Liverpool NHS staff are crowned UK’s top Patient Experience team (10/18/2019)
- Team that “goes the extra mile” scoops prestigious Patient Experience award (10/18/2019)
- Northumbria NHS team that “goes the extra mile” scoops top Patient Experience awards (10/18/2019)
Products
Case Studies
- Walsall Connected
- MyIron+ app : Enabling people with genetic haemochromatosis live well
- Remove the Doubt
- Christmas isn’t cancelled - Supporting patients and families with virtual Christmas activities and entertainment
- The Secret Garden - A Fresh Air Space for Everyone
- Improving Appointment Utilisation and Patient Experience-7-Day GP Service
- Listening to Sign Language Users – Improving Access to How Experience Can Be Shared - Public Health Agency
- King Cancer Collaborative Addressing Health Inequalities - Kings College Hospital NHS Foundation Trust
- Nottingham University Hospitals NHS Trust Cancer Prehabilitation Service
- Little Voices
- Long COVID Rehabilitation - a collaborative approach to development of service delivery
- Co-producing a Long Covid assessment and support service for Kent and Medway
- Let's Talk Cancer!
- Closer to Home Virtual Clinic Project
- Outpatient Assessment Clinics @ Dorset Health Village - Dorset's 'Think Big' Initiative
- Finding Cards – Improving the experience for friends and family on arrival at the Emergency Department
- Improving our Colorectal Cancer Pathway Patient Experience
- Continuous Engagement & Communication Through a Pandemic
- Little Journey: A Children's Healthcare Procedure Preparation and Support Tool
- Modernising Medication Management in a Prison Setting
- Bereavement Support Service
- ICU patients and relatives are they really listened to? - Providing opportunities for ICU patients in an Acute Trust to engage with the multi-disciplinary team to ensure they are truly heard and translating this into meaningful action
- Working Together & Learning Together – a Partnership approach with Northumberland Syrian Families
- Homeless Patient Guidelines Initiative
- Digital Patient Stories for Service Improvement
- Butterfly Cornwall
- In-Patient Support and Information Rounds
- A Service Evaluation of the Acceptability and Use of a Mobile app for Video Call Communication between Home Enterally Tube Fed Patients and Home Care Nurses
- Using Animation as a Medium to Help Clinicians Understand the Secondary Healthcare Experiences of Prisoners
- Palliative Care Northumbria
- Listening and Learning from Children and Young People
- Informed and Empowered
- Small Steps – Big Changes
- FAB - Frailty Assessment Base
- Flower Sculptures for Cancer Services
- A 21st Century Approach to Information Giving
- Homeward Bound – A Play and Educational Package about Relationships, Love, Empathy and Compassion at End of Life
- Perfect Dining Week
- City and Hackney Innovation Fund
- NHS Go – A Health app Designed by Young People for Young People
- Caring for my Family with Cancer
- Think Drink Project
- Beads of Courage: Making a Difference for Each Child
- Baby View – Neonatal Intensive Care Video Conferencing Project
- The Carers Lounge
- A Team Approach to Streamlining Therapeutic Apheresis Services in the North West
- The Introduction of Using Entonox in the Community for Children Facing Distressing and /or Painful Procedures
- Patient Encounter Leadership Programme
- Bringing Patient Care Closer to Home in Wyre Forest
- The Story Shop - Bringing Mental Health Stories to Life
- Rose Vital Tray
- MSK – From Challenged to Great!
- Insight & Partnership Improving Experience for Staff and Patients
- Me First : Children and Young People Centred Communication
- DISCOVER! Engagement Programme
- Managing Self-Harm in North Tyneside Schools
- See it My Way; Transforming Complaints and Concerns
- Hospital Alcohol Liaison Team
- Benefits of Early Resolution in the Complaints Process
- Staff Engagement the WWL Way
- Healthy Bones Mobile Service
- Supporting Families After Bereavement - Daisy Bereavement Centre
- Bringing Information to Life for People with Learning Disabilities
- Building a Carer Friendly Organisation
- MCHFT Surgical Ambulatory Care Unit
- Developing a Patient-centred Service for Neuroendocrine Cancer across South Wales through Commissioning and Co-production
- Patient Diaries in Intensive Care
- Hetty's Hospital
- Learning Disability Communication Flashcards
- Mid Cheshire Hospitals Endoscopy Team - Withdrawal of Consent
- #RehabLegend
- Knead to Chat
- The Young Carer Identification Card: Uncovering a Hidden Population
- The Chief Nurse Excellence in Care Fellowship Programme
- Nobody is ‘just a ….’. Empowering Support Staff
- Carer2Theatre - Improving the Theatre Experience for Confused Adult Patients
- Type 1 Kidz - The Impact of Engaging Children and Young People with Type 1 Diabetes and Their Families to a Peer Support Project
- Acute Medical Unit – To Take Out Medications Project
Testimonials
- Organisation recently recognised by CQC as outstanding
- Head of Nursing - Private Hospital
- Patient Experience Lead - NHS
- Commissioner - NHS
Products
- PENNA 22 - Additional Event Place
- Maternity Experience Report
- Best of Maternity Care Experience
- Book of Best Practice
- Cupcake cases
- Star garland
- Bunting
- Cake toppers
- Tote Bag
- Reusable Cup
- Pin Badge