FAB – Frailty Assessment Base
Acute district general hospital + 3 community hospitals and some community health services. Catchment of more than 330,000 people living in and around urban Ipswich. Remainder of the population is rural and quite isolated. 500+ beds + community beds; annual turnover £200+ million; 3,500 whole time equivalent staff; typically older catchment population than the England average with a greater proportion over 55.
Population served is an aging one (one of the fasted growth rates of very elderly people – over 80s – in the country), increasing levels of complexity of care including dementia, learning and other disabilities, co-morbidities; increasing population non-English reading/speaking; alongside older patients there are older family carers.
Perfect Dining Week at Central Manchester University Hospitals
Patient Experience feedback provides a rich source of data to support continuous improvement of the Trust’s services. Patient feedback is sought continuously by the Trust though a range of formats and findings inform improvement activity at strategic and local level. The intention of the Perfect Dining Week was to deliver a perfect personalised dining experience to all patients at every meal throughout the week and beyond.
This project was the first of its kind at Central Manchester to look in detail at all aspects of the food service and delivery, working in partnership with the external organisation which provides this, as well as all levels of staff in the organisation, both clinical and non-clinical.
Case Study Summaries
Others to be uploaded shortly. If you are looking for a specific case study please contact us.
- Case Study – FAB – Frailty Assessment Base
- Case Study – Perfect Dining Week at Central Manchester University Hospitals
- Case Study – City and Hackney Innovation Fund. NHS City and Hackney Clinical Commissioning Group (CCG) is an NHS organisation
- Case Study – NHS Go – A Health app Designed by Young People for Young People
- Case Study – Velindre Cancer Centre, Communicating Effectively – Caring for my Family with Cancer
- Case Study – Nottingham University Hospitals – Think Drink Project
- Case Study – Cambridgeshire Community Services NHS Trust
- Case Study – Baby View – Neonatal Intensive Care Video Conferencing Project, Bradford Teaching Hospital
- Case Study – The Carers Lounge, Bedford Hospital
- Case Study – NHS Blood and Transplant and The Royal Liverpool and Broadgreen University Hospitals NHS Trust (RLBUHT)
- Case Study – South Tyneside NHS Foundation Trust, Bringing Patient Experience Closer to Home
- Case Study – Frimley Health NHS Foundation Trust – Patient Encounter Leadership Programme
- Case Study – South Devon Healthcare Foundation Trust – The Effects of patient compliments on hospital staff and the need for robust data collection.
- Case Study – Wyre Forest CCG – Bringing Patient Care Closer to Home in Wyre Forest
- Case Study – Nottinghamshire Healthcare NHS Foundation Trust – Bringing Mental Health Stories to Life
- Case Study – West Suffolk NHS Foundation Trust – Rose Vital Tray
- Case Study – Medway Community Healthcare – Turning it Around When it Goes Wrong
- Case Study – Leeds Community Healthcare NHS Trust – Kissing it Better
- Case Study – Midlands & Lancashire CSU – Insight & Partnership Improving Experience for Staff and Patients
- Case Study – Common Room in Partnership with Great Ormond Street Hospital for Children
- Case Study – Partnership Commissioning Unit (Four North Yorkshire CGCs)
- Case Study – Northumbria Healthcare NHS Foundation Trust – Managing Self-Harm in North Tyneside Schools
- Case Study – United Lincolnshire Hospitals NHS Trust
- Case Study – Thameside Hospital Foundation Trust
- Case Study – Northern Devon Healthcare NHS Trust
- Case Study – Wrightington, Wigan and Leigh NHS Foundation Trust
- Dorset County Hospital
- Central Manchester University Hospitals NHS Foundation Trust
- PREVENTION: THE DDES EXPERIENCE
- Liverpool Heart and Chest NHS Foundation Trust
- Sexual Health – The Value of a Virtual Clinic
- Pharmacy Case Study – Improving Patient Information and Involvement
- NHS INSTITUTE FOR INNOVATION & IMPROVEMENT – CHILDREN AND YOUNG PEOPLE